MICHELLE MSIMANGO
Sydney,Australia
Summary
Dynamic professional with a strong background in customer service and digital graphics, notably enhancing event materials for Business Chicks. Skilled in content creation and audience engagement, I excel in fast-paced environments, leveraging Canva and Microsoft Office to deliver impactful results while fostering teamwork and communication.
Overview
7
7
years of professional experience
Work History
Event Assistant (Volunteer)
Business Chicks
Sydney, Australia
02.2025 - Current
- Provided digital graphic support for the business owner, enhancing event materials using Canva
- Assisted with event logistics, including catering, chair setup, and venue organisation
- Maintained a clean and orderly environment by managing dishwashing and general venue upkeep
- Contributed to event aesthetics by setting up decorations for the next venue
Optical Assistant
Optical Assistant
Asquith, Australia
05.2023 - Current
- Support optometrists in patient care and manage optical equipment
- Assist with eyewear fittings and provide exceptional customer service
- Prepare examination rooms and maintain appointment schedules
- Managed patient communications via email (EDM marketing) for a large health insurance company
Dental Assistant
Dental Assistant
Sydney, Australia
01.2021 - Current
- Compiled and edited professional profiles for business marketing materials
- Handle sterilisation of instruments, patient record management, and appointment bookings
- Maintain a professional and welcoming environment for patients
- Use Microsoft as a form of EDM for a big health insurance company
Model/TV Extra
Freelance
Sydney, Australia
01.2021 - Current
- Participate as a model and extra in various television productions and advertisements
- Adapt to different roles and settings, collaborating with production teams in fast-paced environments
Customer Service Assistant
McDonald's
QLD, Australia
01.2018 - 01.2020
- Delivered front-line customer service, managing orders and resolving customer enquiries
- Developed teamwork, time management, and communication skills in a high-paced environment
Education
Bachelor of Media & Communications - Public Relations
University of Macquarie
Sydney, NSW04.2025
Certificate III - Dental Assisting & Administration
Tafe
Sydney, NSW01.2021
Skills
- Content creation
- Audience engagement
- Analytics
- Canva
- SEO basics
- Copywriting
- Storytelling
- Digital graphics
- Microsoft Office
- Meta Business Suite
- LinkedIn Analytics
Career Achievements
- Produced and hosted my own radio segment, managing content creation, audience engagement, and interview coordination. Developed strong storytelling and communication skills.
- Managed HCF Dental clinic as Admin. Managing booked appointments, staff, maintenance and conflict resolution.
- Elected Sports Captain Year 12, demonstrating leadership, teamwork, and organisational skills.
Software And Skills
Content creation, Audience engagement, Analytics, Canva, SEO basics, Copywriting, Storytelling, Digital graphics, Microsoft Office, Canva, Meta Business Suite, LinkedIn Analytics
Timeline
Event Assistant (Volunteer)
Business Chicks
02.2025 - Current
Optical Assistant
Optical Assistant
05.2023 - Current
Dental Assistant
Dental Assistant
01.2021 - Current
Model/TV Extra
Freelance
01.2021 - Current
Customer Service Assistant
McDonald's
01.2018 - 01.2020
Bachelor of Media & Communications - Public Relations
University of Macquarie
Certificate III - Dental Assisting & Administration
Tafe
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