I love spending time at the beach and immersing myself in nature, which brings a sense of peace and relaxation. Cooking and reading are my passions, allowing me to explore new flavours and ideas. I enjoy travelling and experiencing different cultures; this broadens my perspective and enriches my life. Yoga is a vital part of my routine, helping me maintain balance and mindfulness. I treasure spending time with my family and find joy in renovating, which allows me to express creativity and breathe new life into spaces.
Hi, I’m
MICHELLE OSHANASSY
Strategic Partnerships and Channel Leader
Sydney,Australia
It’s easier to ask forgiveness than it is to get permission.
Grace Hopper
Summary
Accomplished APJ Partner and Channel Manager with a proven track record of success. Spearheaded a highly effective training program resulting in a 25% improvement in product knowledge, increased customer satisfaction and loyalty. Successfully expanded partner ecosystems in the Asia-Pacific and Japan region, achieving 30% year-over-year growth in partner-driven revenue and enhancing partner productivity by 25%. Built strong and impactful relationships, developed joint go-to-market strategies resulting in a 15% increase in market share and a 20% reduction in partner churn. Leveraged data-driven insights to optimize channel performance and execute regional strategies for sustainable growth.
Overview
15
years of professional experience
10
Certification
Work History
ClickUp
APJ Partner and Channel Manager
10.2022 - 01.2025
Job overview
- Recruited and managed 20-30 strategic partners, leading to a 30% increase in partner-driven revenue within 12 months
- Designed and implemented an enablement program, boosting net new partner-sourced revenue by 40% through certification and training modules
- Collaborated with APAC leadership to define regional strategies, leading to a 20% increase in market penetration across new territories
- Negotiated and finalised partner agreements, achieving a 98% contract renewal rate and fostering long-term business relationships
- Spearheaded initiatives that contributed to over $1.5M in new revenue, leveraging key partnerships across APAC
- Developed a Value Added Distribution Model in the Philippines and Vietnam achieved key accounts across Government, Associations and Financial Organisations
- Accomplished APJ Partner and Channel Manager, spearheading a training program that improved product knowledge by 25%, resulting in higher customer satisfaction and loyalty
- Expanded partner ecosystems in the Asia-Pacific and Japan region, achieving 30% year-over-year growth in partner-driven revenue and enhancing partner productivity by 25%
- Built high-impact relationships and developed joint go-to-market strategies, leading to a 15% increase in market share and a 20% reduction in partner churn
- Leveraged data-driven insights to optimise channel performance and execute regional strategies for sustainable growth
Smartsheet
Senior Channel Leader - APAC
01.2020 - 09.2022
Job overview
- Led partner recruitment initiatives, resulting in a 50% expansion of Smartsheet's partner network across APAC
- Exceeded revenue targets by 148% YoY, positioning Smartsheet as a top-performing partner-driven organization in the region
- Directed the execution of the Go-to-Market strategy, leading to a 35% increase in pipeline opportunities through strategic partnerships
- Developed and executed partner enablement programs, resulting in a 25% improvement in partner competency and sales effectiveness
- Collaborated with marketing teams to optimize partner marketing initiatives, generating a 15% increase in lead conversion rates
Intuit Australia
National Business Manager
03.2013 - 01.2020
Job overview
- As a National Business Manager, I would oversee business operations and sales strategies on a national scale, driving revenue growth, and ensuring market penetration
- Expanded customer base by 50%, overseeing strategic business development and account management initiatives
- Designed and implemented cloud transition strategies, leading to a 60% adoption rate of cloud-based solutions among partners and clients through scalable partner frameworks, achieving a 30%
- Led partner training events, enhancing product knowledge and increasing customer retention by 20%
Hewlett Packard
Services Partner Business Manager
01.2010 - 01.2013
Job overview
- As a Services Partner Business Manager, I managed relationships with service partners to drive business growth through joint service offerings
- Directed daily operations for named partners, achieving a 50% to 90% growth in services revenue across warranty support, maintenance agreements, deployment, and consulting
- Recruited three new partners into the ServiceONE Delivery Program, driving over $1M in incremental partner revenue
- Conducted quarterly forecasting and pipeline reviews, resulting in a 40% improvement in opportunity conversion rates
Education
Loretto Normanhurst Private School
HSC
IBM with Macquarie Business School (MGSM)
Advanced Certificate from Project Management
Macquarie Business School (MGSM)
Certificate IV from Business Management
NIDA
Media Training
01.2013
Australian Institute of Management
Coaching and Mentoring
Australian Institute of Management
Sales Management Skills
Australian Institute of Management
Mini MBA
01.2025
LinkedIn
Change Leadership in the Digital Workplace
Advanced Certificate from In Person and Digital Presentation Management
Skills
- Channel Partner Recruitment
- Go-to-Market Strategy (APAC and Japan)
- Partner Enablement (Developed, Implemented and Proven Results)
- Joint Business Planning
- Revenue Growth and Leadership Strategies
- Sales Process Optimisation including Performance Metric and Reporting
- Cross-Functional Collaboration
- Partner Ecosystem Creation
- Channel Marketing Strategies
- Customer Relationship Building
Accomplishments
• Achieved 148% of revenue targets year-to-date, ranking as the top global performer by cultivating high-value partnerships.
• Developed a go-to-market strategy that accelerated sales opportunities, increasing APAC partner engagement by 35%.
• Led pipeline forecasting and automation enhancements, improving partner program efficiency by 40%.
• Mentored and managed a growing APAC team, achieving a 25% increase in partner satisfaction scores.
Certification
- Mini MBA, Australian Institute of Management (AIM), 2023 - 2024
- Leadership Reimagined, Australian Institute of Management (AIM), 2023 - 2024
- Aspiring Leaders Program, ClickUp, 2023 - 2024
- Productivity Ambassador, ClickUp, 2023 - 2024
Interests
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Software
Salesforce and Other Customer Relationship Management Systems
Impartner and Other Partner Relationship Management Systems
Hubspot
Microsoft Suite
Google Suite
ClickUp, Smartsheet and Other Project / Collaboration SaaS Software
Zoom
QuickBooks Online
Workday
Canva
Slack
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home optionTeam Building / Company RetreatsPaid sick leaveMy Values
I am a passionate leader who connects and collaborates with people.
I bring honesty, kindness, and my genuine self to build strong partner and customer relationships. I thrive on empowering customers to choose the technology solution that best suits them and helps them achieve their objectives with technology.
The words that best describe my brand are:
Passionate, Genuine, Enthusiastic, Strategic, Collaborative, Dedicated, Capable and Competent.
Timeline
APJ Partner and Channel Manager
ClickUp
10.2022 - 01.2025
Senior Channel Leader - APAC
Smartsheet
01.2020 - 09.2022
National Business Manager
Intuit Australia
03.2013 - 01.2020
Services Partner Business Manager
Hewlett Packard
01.2010 - 01.2013
IBM with Macquarie Business School (MGSM)
Advanced Certificate from Project Management
Macquarie Business School (MGSM)
Certificate IV from Business Management
NIDA
Media Training
Australian Institute of Management
Coaching and Mentoring
Australian Institute of Management
Sales Management Skills
Australian Institute of Management
Mini MBA
Change Leadership in the Digital Workplace
Advanced Certificate from In Person and Digital Presentation Management
Loretto Normanhurst Private School
HSC
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