Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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Michelle Otim

Michelle Otim

Byford,WA

Summary

I am currently an unemployed experienced in the workplace environment, currently attending school student looking for work in the local area, i am an experienced worker who is hardworking, friendly and determined, looking to expand my experience in the workplace and develop the fundamental skills for future aspects, allowing me to build confidence, social skills as well as teamwork skills in the workplace. I aim to always carry out my positive and friendly attitude towards employees and customers building relationships with the people around me while still learning and improving on myself and skills I have to provide.

Overview

4
4
years of professional experience

Work History

Restaurant Waiter

Golden Dragon Tea House
03.2022 - 05.2022
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.

Crew Member

Hungry Jacks
11.2021 - 02.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Crew Member

Flower Shop
02.2018 - 03.2019

Education

St.Norbert College

Byford Secondary College

Lash Extensions -

Beauty school

Skills

  • Positive attitude and thinking
  • Effective Communication
  • Food/Cleaning experience
  • Serving
  • Decision making
  • Customer service
  • Time management
  • Organizational skills
  • Service Quality
  • Food safety awareness
  • Cleanliness
  • Cash Handling
  • Professional Appearance

Personal Information

Date of Birth: 01/19/07

Place : Uganda


References

Hungry Jacks Manager, +61 468 613 565

Timeline

Restaurant Waiter

Golden Dragon Tea House
03.2022 - 05.2022

Crew Member

Hungry Jacks
11.2021 - 02.2022

Crew Member

Flower Shop
02.2018 - 03.2019

St.Norbert College

Byford Secondary College

Lash Extensions -

Beauty school

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Michelle Otim