MICHELLE PAVLOU
Mitcham,Australia
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
20
20
years of professional experience
Work History
EXECUTIVE ASSISTANT TO CEO
PENINGTON INSTITUTE
11.2021 - Current
- Support CEO in daily functions, including maintaining diary, organizing briefings and event support, travel arrangements,
- Board and Committee secretariat support, including developing agenda, briefs and meeting packs
- Assisted organization in preparation for annual release of major International Overdose Awareness Day, which Penington Institute is a global convenor
- Management of staff in junior administrative roles, maintaining a joint process for administrative functions
- Worked on a number of special projects for the CEO including administrative support for the review of the Melbourne Safe Injecting Room, management of funding proposals and contracts, financial contracts and approaches from external organisations.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Handled confidential and sensitive information with discretion and tact.
ADVISOR
SHADOW ASSISTANT MINISTER FOR ECONOMIC DEVELOPMENT
04.2017 - 11.2018
- Researched, prepared and developed policy initiatives related to the Economic Development portfolio
- Prepared research papers on economic trends and developed strategies to tackle current issues
- Used knowledge of legislation and Parliamentary processes to brief the Shadow Minister on relevant legislation.
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to the Shadow Minister at all times.
- Anticipated responses and prepared clear and articulate answers.
SENIOR PROJECT OFFICER
HERITAGE COUNCIL VICTORIA
12.2014 - 02.2015
- Organised and oversaw the completion of the strategic review of the Heritage Council Victoria
- Rewrote the 3 year old strategic plan with and understanding of current issues and future focus
- Became a liaison between members of the Heritage Council Victoria, senior staff of Heritage Victoria whilst maintaining and enforcing deadlines set by legislative requirements.
SENIOR DEPARTMENT LIAISON OFFICER
DEPARTMENT OF TRANSPORT PLANNING AND LOCAL INFRASTRUCTURE
02.2013 - 12.2014
- Guide and track information systems between the Department and the Minister's Office
- Responsibility for overseeing Cabinet processes and deadlines between Department of the Premier, DTPLI and Minister's office
- Understand the nature and confidentiality of Ministerial briefs and the responsibility chain that goes with them
- Gather and process further information on issues from a variety of stakeholders.
OFFICE MANAGER/PARLIAMENT LIAISON ADVISOR
Minister For Planning And Multicultural Affairs
03.2011 - 02.2013
- Advise the Minister on Ministerial Briefings related to Parliamentary matters, including preparations of reports and Cabinet submissions
- Maintain effective stakeholder relations and develop ties with a variety of different groups
- Maintain an effective communication system between the Ministers office and Members of Parliament
- Coordination of briefings for Members of Parliament on issues related to the Ministers portfolio
- Prepare, organise an implement policy initiatives and communication of those initiatives to a wider audience.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
ELECTORATE OFFICER (EA)
MATTHEW GUY MP
11.2006 - 10.2010
- Liaison between Member and all forms of media, newspapers both local and state wide
- Preparation and writing of press releases
- Research and writing for Parliamentary sitting days, including Bills, notice of motion and member statements
- Liaison between branch members, stakeholder groups, and government departments
- Establishment and maintenance of community, services, sporting, business and industry databases.
- Monitored local news sources daily to stay informed on relevant issues affecting the electorate and inform policy decisions accordingly.
- Maintained accurate records of constituent communications to ensure prompt follow-up actions were taken as necessary.
ELECTORATE OFFICER (EA)
BILL FORWOOD MP
03.2004 - 11.2006
- Maintenance of the Electorate Office, including budget and staff arrangements
- Prepare reports and organise committee papers for Member as the Deputy Chair Public Accounts and Estimates Committee (PAEC)
- Formulate policy issues and development of new policy ideas for the 2006 election.
- Conducted thorough research on policy issues to provide well-informed advice and support for the representative''s decision-making process.
- Enhanced community engagement by organizing and executing various outreach programs and events.
Education
HONOURS DEGREE BACHELOR of ARTS -
MONASH UNIVERSITY
Clayton, Victoria03.2002
BACHELOR OF ARTS - WOMEN'S STUDIES/ PSYCHOLOGY
MONASH UNIVERSITY
Clayton, Victoria01.1999
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Meticulous attention to detail
- Travel Coordination
- Professional and mature
- Calendar Management
Leadership Experience
- Established a new an effective system to track information between the Minister's Office and the Department, leading a small group of staff keeping them to a structured process.
- Oversaw the smooth running of office systems keeping everyone involved across changes
- Assisted with the implementation of new residential zones policy, leading the Departmental process of community awareness and stakeholder relationship management
Communication Skills
- Maintenance of a high level of confidence in dealing with sensitive and personal information
- Experience with handling stressful and conflict situations
- Progress ideas and assist conversations with a variety of stakeholders, effective relationship management
- Track progress and maintain reliability of review progress in tight timeframes
- Ability to organise time and express complex ideas
References
- THE HON. MATTHEW GUY, MP
- MRS DEE RYALL
- The Hon. Bill Forwood, MLC
Community Service
- Member of Yooralla Parents and Friends Network
- Independence Australia Volunteer (Post Polio Awareness Program)
- Mitcham Primary School Parent Helper
- Currently hold a Working with Children card
Timeline
EXECUTIVE ASSISTANT TO CEO
PENINGTON INSTITUTE
11.2021 - Current
ADVISOR
SHADOW ASSISTANT MINISTER FOR ECONOMIC DEVELOPMENT
04.2017 - 11.2018
SENIOR PROJECT OFFICER
HERITAGE COUNCIL VICTORIA
12.2014 - 02.2015
SENIOR DEPARTMENT LIAISON OFFICER
DEPARTMENT OF TRANSPORT PLANNING AND LOCAL INFRASTRUCTURE
02.2013 - 12.2014
OFFICE MANAGER/PARLIAMENT LIAISON ADVISOR
Minister For Planning And Multicultural Affairs
03.2011 - 02.2013
ELECTORATE OFFICER (EA)
MATTHEW GUY MP
11.2006 - 10.2010
ELECTORATE OFFICER (EA)
BILL FORWOOD MP
03.2004 - 11.2006
HONOURS DEGREE BACHELOR of ARTS -
MONASH UNIVERSITY
BACHELOR OF ARTS - WOMEN'S STUDIES/ PSYCHOLOGY
MONASH UNIVERSITY
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