Michelle Phan
Waterloo Corner,SA
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
KFC
11.2021 - Current
- Dedicated and results-orientated fast-food manager leading high-performing teams in fast-paced environments
- Proven track record of achieving operational excellence, driving sales growth, and delivering exceptional customer experience
- Skilled in staff training and development, inventory management, and maintain food safety regulations
- Supervised day-to-day operations to meet performance, quality and service expectations.
Farm
Family Business
03.2022 - 01.2023
- Strong leadership abilities with focus on fostering a positive work culture
- Communicated regularly with employees and maintained financial management within the business
- Proven ability to organize and delegate prioritized tasks whilst multitasking efficiently
- Self-motivated, with a strong sense of personal responsibility.
Education
Bachelor of Nursing -
University of Adelaide
Adelaide, SA11-2026
Graduate -
Thomas More College
Salisbury Downs, SA12.2023
Skills
- Cash handling
- Product knowledge and demonstration
- Customer relationship management
- Inventory management
- Staff training & coaching
- Point-of-sale (POS) systems
- Conflict resolution
- Written & verbal communicator
Certification
- Barista Skillset Course, 01/01/21
- First Aid Certification
- Basic Life Support Certification (BLS)
- DHS Clearance Certifications
- National Police Check
References
Jennifer Lafernes, KFC Manager, 0493 282 722
Dipesh Rai, KFC Manager, 0490 146 180
Languages
Vietnamese
Elementary
Timeline
Farm
Family Business
03.2022 - 01.2023
Manager
KFC
11.2021 - Current
Bachelor of Nursing -
University of Adelaide
Graduate -
Thomas More College
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