Michelle Pitra

• Prepared and served nutritious meals to students daily.
• Maintained cleanliness and organization of kitchen and dining areas.
• Assisted in inventory management and restocking supplies as needed.
• Collaborated with team members to ensure efficient meal service.
• Followed food safety guidelines to ensure safe food handling practices.
• Operated kitchen equipment, including ovens, grills, and dishwashers.
• Engaged with students to promote healthy eating choices during meals.
• Supported special dietary needs by preparing alternative meal options.
• Provided customer service to students, faculty, staff, and visitors in an efficient manner.
• Followed all safety and health regulations when handling food products.
• Sanitized surfaces such as counters, tables, sinks on a regular basis throughout the shift.
• Operated cash registers for student meal purchases.
• Served meals following established portion guidelines for each item being served.

• Managed daily operations of a busy cafe, ensuring smooth service flow.
• Trained and supervised staff on customer service and food safety standards.
• Developed and implemented inventory management processes for supplies and ingredients.
• Created schedules to optimize staffing levels during peak hours.
• Monitored financial transactions and maintained accurate cash handling procedures.
• Collaborated with suppliers to negotiate pricing and ensure timely deliveries.
• Enhanced customer experience by addressing feedback and improving service protocols.
• Conducted regular staff meetings to communicate updates and reinforce team goals.
• Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
• Took inventory of supplies and equipment and placed new orders to maintain stock levels.
• Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
• Ensured all work areas were kept clean and hygienic according to health regulations.

Worked as assistant manager, then I moved to head office, worked as a receptionist then went on maternity leave.

• Assisted customers in selecting merchandise and addressing inquiries.
• Maintained store appearance by organizing displays and restocking shelves.
• Processed transactions accurately using point-of-sale systems.
• Collaborated with team members to enhance customer service quality.
• Trained new staff on sales techniques and store policies.
• Managed inventory by tracking stock levels and conducting regular counts.
• Greeted customers in a friendly and professional manner.

Started first as a sales consultant and then moved up as store manager.

• Maintained organized displays and ensured merchandise was well-stocked and visually appealing.
• Operated point-of-sale systems for efficient transaction processing and customer service.
• Handled customer inquiries and resolved issues to maintain high satisfaction levels.

• Consulted with clients to determine desired hairstyles and treatments.
• Performed haircuts, color treatments, and styling services for diverse clientele.
• Maintained cleanliness and organization of workstations and salon equipment.
• Educated clients on proper hair care and maintenance techniques.
• Collaborated with team members to enhance service efficiency and client satisfaction.
• Trained junior staff on salon procedures and customer service best practices.
• Washed, colored, cut and styled hair for high volume of clients daily.
• Responded to customer inquiries by phone, email, and in person.
• Cleaned work area thoroughly after each shift ensuring all tools were properly stored away.
• Greeted customers, answered phones and booked appointments.