Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Powell

Summary

Experienced change and project management professional with over 20 years of expertise leading extensive, people-centric transformation projects in complex, regulated environments. Specialty in driving adoption through methodical frameworks, stakeholder involvement, and precise communication strategies to ensure smooth transitions and sustainable outcomes.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Project Manager, Infrastructure and Facilities Management

Child and Adolescent Health Service
11.2019 - Current

Lead in the delivery of strategic initiatives, infrastructure investment planning, delivery of capital works programs and change support services across Child and Adolescent Health Service (CAHS).

Key Achievements:

  • Security of Critical Infrastructure - Led ADKAR-driven change program to integrate SOCI Act requirements into CAHS ERMS delivering a dashboard that doubled reporting accuracy and mitigated CI Risks.
  • CAHS Strategic Asset Plan (SAP) - Led review of the SAP, Capital Investment Plan (CIP) and reform of investment planning process.
  • Capital Program Management – Successfully led multiple infrastructure works programs.

Senior Coord, Infrastructure Change and Support

Child and Adolescent Health Service
02.2017 - 11.2019

Led Community Health Infrastructure change, strategy, asset planning, capital works delivery and optimisation.

Key Achievements:

  • Facility Master Planning – Designed a grass roots consultative infrastructure needs assessment process to deliver a quantified and qualified capital investment plan.
  • Minor Building Works Program - Spearheaded a consultative needs-analysis and prioritisation process for 175 service locations, creating a validated Minor Works Program that streamlined approval cycles by 30%.
  • Midland Community Health Hub – developed successful infrastructure business case.
  • NBN Transition – Project Managed and led Community Health facilities to NBN in partnership with Health Support Services.
  • Service Relocations - Oversaw design, fit out, commissioning and relocation to new Clinical facilities including CH Head Office.

Project Manager, Change and Transition

North Metropolitan Health Service
12.2013 - 02.2017

Led and managed infrastructure and facilities management organisational change, transition and reform projects.

Key Achievements:

  • PCH SLA & Service Integration - Directed cross-functional workstreams to centralise telephony, FM, Security and Mail for three tertiary hospitals, negotiating SLA, executing readiness assessments, and achieving zero-downtime cutover.
  • Swan District Hospital Closure - Led work streams (Finance, Medical Records, Corporate Records, and Infrastructure Decommissioning).
  • Business Case Development – led development multiple successful capital works business cases via scaled PRINCE2 delivery methodology.

Business Manager, Corporate Services

Department of Transport
12.2012 - 11.2014

Led strategy, compliance, change and business activities for Legal, IM, SICT, PCM, Accommodation and Fleet.

Key Achievements:

  • Restructure - Led the review and implementation of organisational and individual change program for Legal and Legislative Services.
  • ERP Integration Business - PM and Change lead for the DoT Statutory Instruments Database (integrated with the Oracle Financial system),
  • Strategic Planning and Performance – Designed and launched a quarterly Corporate Services Scorecard—improving KPI visibility by 60% and driving adoption across five directorates.
  • Audit and Risk – Successfully managed the Corporate Services risk management program and remediated all AOG directives and recommendations through business change, including task management of improvement activities and treatments.

Business Manager, Planning & Technical Services

Main Roads WA
06.2010 - 12.2012

Managed Business Services for Planning and Technical Services Directorate (Road Asset Planning, Road Planning, Materials Engineering, Road, and Traffic Engineering).

Business Services Manager, Heavy Vehicle Operations

Main Roads WA
06.2008 - 06.2010

Led the Business Services (Strategy, Finance, Records, Administration, Communications and Performance, Fleet and Facilities Management),

Program Officer, Budget & Program Management

Main Roads WA
12.2005 - 06.2008

Supported budget appropriation, program monitoring and reporting activities for Asset Investment Program.

Grant Program Manager

Department of Consumer and Employment Protection
06.2005 - 12.2005

Managed applications and financial activities associated with the Home Buyer's Grant and supporting the Real Estate and Business Agents Supervisory Board.

Assistant Management Accountant & Business Trainee

Disability Services Commission
04.2003 - 06.2005

General ledger-based resource and asset management

Education

Bachelor of Commerce (Yet To Complete) -

Curtin University
Perth, WA

Certificate IV - Business Administration And Management

North Metropolitan TAFE
Perth, WA
06-2004

Skills

  • Change management practitioner
  • Expertise in Prince2 project execution
  • Stakeholder engagement
  • Governance framework design
  • Strategic planning expertise
  • Sustainable change practices

Certification

  • PROSCI Change Practitioner, AXELOS PRINCE2, Practitioner, IPAA WA Leading Through Change

Timeline

Senior Project Manager, Infrastructure and Facilities Management

Child and Adolescent Health Service
11.2019 - Current

Senior Coord, Infrastructure Change and Support

Child and Adolescent Health Service
02.2017 - 11.2019

Project Manager, Change and Transition

North Metropolitan Health Service
12.2013 - 02.2017

Business Manager, Corporate Services

Department of Transport
12.2012 - 11.2014

Business Manager, Planning & Technical Services

Main Roads WA
06.2010 - 12.2012

Business Services Manager, Heavy Vehicle Operations

Main Roads WA
06.2008 - 06.2010

Program Officer, Budget & Program Management

Main Roads WA
12.2005 - 06.2008

Grant Program Manager

Department of Consumer and Employment Protection
06.2005 - 12.2005

Assistant Management Accountant & Business Trainee

Disability Services Commission
04.2003 - 06.2005

Bachelor of Commerce (Yet To Complete) -

Curtin University

Certificate IV - Business Administration And Management

North Metropolitan TAFE
Michelle Powell