Michelle Price
Adelaide,SA
Summary
I am confident that I can be a valuable asset to your company because of my 10+ years of experience in administrative tasks and coordination, which are some of my strongest attributes. I aim to take the next step in my career by joining a highly respected organisation dedicated to producing positive results and delivering exceptional service. As a dependable employee, I seek an opportunity to expand my skills and contribute to any company's success. I am considered hardworking, ethical, and detail-oriented and a reliable candidate ready to take on challenges. I am skilled in problem-solving and task prioritisation and am confident I can help the team succeed. Organised and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. I offer keen attention to detail and strong decision-making skills to manage multiple concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
39
39
years of professional experience
Work History
Assisted Office Manager & Data Entry Operator
M&S Mackie
Adelaide , SA
08.2022 - 08.2022
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Created, maintained and updated filing systems for paper and electronic documents.
Back-office & PA to the CEO
Rural Doctors Association
07.2022 - 08.2022
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritisation and organisation of tasks.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
PA to CEO & Front Desk Administrator
Carer & Community Support
06.2022 - 08.2022
- Demonstrated strong organisational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
- Organised and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
Corporate Receptionist/Office Administration Coordinator
SAJC / Morphettville Racecourse
05.2023 - Current
- PA to the Executive Assistant, Executive Leadership Team, Sales and Event Team & and Event Operations Manager and perform requested tasks
- Facilitated daily administration functions
- Manage office and stationery inventories
- Maintained members and supplier relations
- Calendar Management/book flight travels
- Ensure compliance with all the SAJC Code of Conduct, company policies & procedures
- Manage owners' privileges with the appropriate passes in accordance with SAJC procedures
- Manage the provision of race day documents to contractors, RSA staff, and others
- Assist in the planning & preparation of meetings, internal conferences & telephone calls
- Prepare & and maintain trainers' track work spreadsheet
- Support the processing of membership renewals
- Perform ad-hoc administration duties as required
- Ensure Reception Emergency Evacuation procedures are followed, e.g., control of visitors, printing a summary of onsite visitors, getting the first aid kit, etc
- Coordinate and organise race day procedures
- Collate required information and circulate the race day run sheet
- Maintain open communication with Morphettville tenants, ensuring all issues and queries are addressed in a prompt and timely manner
- Chief Fire Warden
- Processing invoices, taking payments
- Etc
- Bank Reconciliations
- First Aid.
- Streamlined office operations by efficiently managing incoming calls, messages, and mail distribution.
- Enhanced company image by providing a welcoming and professional reception area for clients and visitors.
- Supported executive staff by coordinating travel arrangements, booking conference rooms, and preparing meeting materials.
- Tracked important information in [Excel] spreadsheets and ran reports or generated graphs using data.
- Scheduled office meetings and client appointments for staff teams.
- Routed incoming mail and messages to relevant personnel without delay.
- Handled assignments independently with good judgement and critical thinking skills.
- Compiled information from files and research to satisfy information requests.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Enhanced employee morale through friendly interactions and supportive assistance when needed; fostered a positive workplace culture.
- Assisted in event planning and execution, contributing to successful corporate functions and gatherings.
- Improved office efficiency by maintaining an organized database of contacts, files, and documents.
- Managed front desk operations during high-traffic periods while maintaining a calm demeanour under pressure.
- Provided quality customer service while addressing visitor concerns; promptly resolved issues through attentive listening and proactive problemsolving.
- Assisted with onboarding new clients and securing paperwork completion.
- Confirmed appointments, communicated with clients, and updated client records.
Lending Administration Specialist Support/ Risk Management
Credit Union SA
Adelaide , SA
10.2022 - 05.2023
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Liaised between clients and vendors and maintained effective lines of communication.
- Completed forms, reports, logs, and records to handle all documentation for human resources quickly.
- Optimized internal documentation systems by consolidating redundant files and implementing a standardized categorisation system.
- Provided comprehensive support to management teams during key projects, ensuring deadlines were met and objectives achieved.
- Maintained personnel records and updated internal databases to support document management.
Front Desk – PA to both CEO & COO
Funds SA
Adelaide, SA
09.2022 - 09.2022
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Attended meetings, took notes and tracked action items.
- Served as point of contact between clients and managerial staff.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Accomplished project deadlines by assisting with task completion whenever required.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
Front desk administrator /Receptionist
C-Max Clinical
Adelaide , SA
05.2022 - 05.2022
- Screened personal and business calls and directed them to the appropriate party.
- Updated and maintained confidential databases and records.
- Handled logistics, catering, agendas and travel arrangements for meetings and event planning for the board of directors, president and executive vice president.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Used advanced software to prepare documents, reports, and presentations.
Marine / Naval Coordinator
Bureau Veritas
01.2022 - 05.2022
- Facilitated daily administration functions
- Manage office and stationery inventories
- Booked accommodation & Flights
- Responsible for the coordination, organisation & management of Commercial vessels coming to Australian & New Zealand ports
- Drafting & operating Schedules (for our surveyors)
- Keeping track of all commercial vessels & making sure they were in line with State and federal government requirements
- Coordinate freight transportation, including scheduling and administration
- Conduct audits and verify invoices and vessel activity
- Managed PPE
- Coordinated Surveyors to meet shipping vessels in port to conduct inspections
- Managed Directors' calendars
- Covid Marshall
- Creating and updating Excel spreadsheets & general data entering
- Taking minutes of meetings and actioning.
Administration Assistant
Nova Systems Australia
Adelaide , SA
11.2021 - 01.2022
- Facilitated daily administration functions
- Managed office and inventories
- Answer client inquiries
- Data entry
- Greet and check in clients
- Co-ordinate Schedules
- General Filing duties
- Book flights & accommodation
- Managed CFO & Company Directors Calendars
- Ordered stock for the staff room.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Work Pathways Consultant
MADEC Australia
10.2021 - 11.2021
- Working with clients on careers, study, and employment options by obtaining and examining information relevant to their abilities and needs
- Provides information and resources to assist clients with job-seeking skills
- Examining and updating clients' resumes
- Liaising with prospective employers
- Reverse marketing
- Adhering to strong performance measures.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Managed client relationships through regular check-ins and updates on project progress.
Medical Administration Assistant
St Clair's Medical Clinic
05.2021 - 08.2021
- Facilitated daily administration functions
- Manage office and inventories
- Dealing with Electronic health records
- Data entry
- Medical coding
- Customer billing
- Assisting the doctors with patients
- EA to doctors/ assisted in scheduling patients outside of medical offices.
Administration Assistant
Ecomist SA Brighton
Adelaide , SA
01.2016 - 04.2021
- Office Manager
- Processing orders over the phone
- Xero experience
- Invoicing
- Processing orders over the phone
- Maintained Typing speed; 60-70 WPM.
Office Manager/ Owner
Foodland
01.1991 - 07.2011
- Maintained customer and supplier relations
- Supervised office and floor staff
- Scheduled meetings
- Reconciled transactions up to $100,000.00 per week
- Managed all aspects
- Employed Staff.
Territory Coordinator
Eveready Australia Ltd
01.1986 - 01.1991
- Supported Territory managers to achieve team sales targets
- Maintained customer relationships by making their needs a primary focus
- Co-ordinated and conducted in-store product demonstrations
- Prepared monthly financial and management reports for head office.
Education
Administration Diploma - AccountingBusiness ManagementTyping
Prides Business College
12.1978
Brighton Secondary College
12.1977
Skills
- Office Administration
- Administrative Support
- Data Entry
- Word Processing
- Confidential Document Control
- Project Management
- Calendar Management
- Business Correspondence Writing
- Research abilities
- Report Writing
- Travel Coordination
- Computer Skills
- Customer Service
- Microsoft Excel
- Microsoft Outlook
- Professional and mature
- Dedicated Team Player
- Critical Thinking
- Client Relations
- Prioritisation
- Customer Relations
- Office Management
- Appointment Scheduling
- Business Administration
- Spreadsheet Management
- Deadline-oriented
- Excel spreadsheets
- Scheduling appointments
Skills Strengths Summary
- Extremely strong people skills
- Very capable with computer troubleshooting.
- Proficient with the use of MYOB, Xero programs & Ungerboeck
- Coordination
- Ability to multitask.
- Good communication
- Self-starter
- Good driving record
- Excellent time management and organisation skills
- Extremely confident with Microsoft Office 365 and other Windows and Mac applications
- Past experience with reaching KPIs
- Confident with invoicing and payment transactions
- Microsoft Word
- Time management
- Cultural awareness
- Task prioritization
- EA & PA skills & very driven.
References
Available upon request.
Timeline
Corporate Receptionist/Office Administration Coordinator
SAJC / Morphettville Racecourse
05.2023 - Current
Lending Administration Specialist Support/ Risk Management
Credit Union SA
10.2022 - 05.2023
Front Desk – PA to both CEO & COO
Funds SA
09.2022 - 09.2022
Assisted Office Manager & Data Entry Operator
M&S Mackie
08.2022 - 08.2022
Back-office & PA to the CEO
Rural Doctors Association
07.2022 - 08.2022
PA to CEO & Front Desk Administrator
Carer & Community Support
06.2022 - 08.2022
Front desk administrator /Receptionist
C-Max Clinical
05.2022 - 05.2022
Marine / Naval Coordinator
Bureau Veritas
01.2022 - 05.2022
Administration Assistant
Nova Systems Australia
11.2021 - 01.2022
Work Pathways Consultant
MADEC Australia
10.2021 - 11.2021
Medical Administration Assistant
St Clair's Medical Clinic
05.2021 - 08.2021
Administration Assistant
Ecomist SA Brighton
01.2016 - 04.2021
Office Manager/ Owner
Foodland
01.1991 - 07.2011
Territory Coordinator
Eveready Australia Ltd
01.1986 - 01.1991
Administration Diploma - AccountingBusiness ManagementTyping
Prides Business College
Brighton Secondary College
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