Michelle Quinn
Summary
Motivated Worker with exceptional social skills, communication abilities and customer service background. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating a pleasant work environment for staff. Hardworking and passionate, Friendly and reliable, offering unmatched customer service and workplace focus.
Overview
4
4
years of professional experience
Work History
Bartender
Broadford Hotel
11.2023 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bank Officer
GMCU
04.2021 - 07.2023
- Oversaw daily cash management functions, ensuring accuracy and security in all transactions conducted at the branch level.
- Developed strong relationships with clients, resulting in increased business and referrals.
- Represented bank at community events to establish strong ties and promote business.
- Generated status reports, brief books and IPO pitches.
Bar Manager
Royal Hotel
01.2020 - 04.2021
- Mentored and trained staff members to ensure exceptional customer service standards.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
High School Diploma -
Buckley Park College
Essendon, VICSkills
- Strong multitasking
- Customer Service
- Highly reliable
- Outgoing Personality
- Verbal and written communication
- Computer Skills
- Handling Difficult Customers
- Meticulous attention to detail
- Willing to Learn
Timeline
Bartender
Broadford Hotel
11.2023 - 03.2024
Bank Officer
GMCU
04.2021 - 07.2023
Bar Manager
Royal Hotel
01.2020 - 04.2021
High School Diploma -
Buckley Park College
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