MICHELLE REGINA
Horningsea Park,NSW
Summary
- My long- term aim is to become a professionally qualified Chartered Accountant. Studying CPA is the next step towards this goal and I believe that my education, skills and love for numbers are qualities which make me an ideal candidate to embark on a career in the field of accountancy and for this willing to continue to learn develop my knowledge and understanding to further upgrade skills to build leadership qualities and to strengthen management skills and further utilize knowledge to build a successful career path in accounting. Passionate about further roles in business organisation, understanding and dedicated to maintain highest standards of accuracy and integrity in all endeavors. Looking to embark on a dynamic career that allows me to continuously learn and make meaningful contributions to advancements in accounting.
Overview
14
14
years of professional experience
1
1
Certification
Work History
ACCOUNTS RECEIVABLE OFFICER
RAFFE HOTELS AND RESORTS
04.2022 - 01.2023
- Ensure any purchases by the customer on credit are invoiced accurately and dispatched to the customers promptly;
- Monitor outstanding debtors; ensuring debtors pay within the terms set out under their credit application.
- Take appropriate action to contact overdue debtors for the recovery of overdue payments;
- Resolved valid or authorized deductions by entering credit memos.
- Ensure payment is received from debtors within payment terms and conditions;
- Closing of debtors ledger monthly with accurate reconciliation.
- Producing accurate debtors statement and ensuring they are sent out promptly.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Performed detailed account reconciliations by preparing complete and easy-to-follow work papers explaining issues, procedures and conclusions.
- Summarized receivables by maintaining invoice accounts, coordinating monthly transfer to accounts receivable account, verifying totals and preparing reports..
- Any other reasonable task as requested by manager or supervisor.
TRAINEE ACCOUNTS RECEIVABLE OFFICER
SOUTH PACIFIC FERTILIZER LTD
03.2009 - 06.2010
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Debtors and Creditors Reconciliation.
- Input vendor payments and updated accounts to reflect new balances.
- Value Added Tax reconciliations.
- Assisting in payroll operations for team of 50 employees.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Assisted cashiers with processing customer payments and documenting orders.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Maintained account accuracy by reviewing and reconciling checks monthly.
FRONT DESK AGENT
TANOA INTERNATIONAL HOTEL/TANOA SKYLODGE HOTEL
02.2021 - 04.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for guest and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Operating the allocated workplace computer system in processing and maintaining accurate guest information including details such as arrival details, guest accounts and departures;
- Being familiar with the manual operation of the necessary Front Office tasks in the event of a computer system malfunction;
- Facilitating guest departure (check – out) in a timely and professional manner ensuring that all necessary documentation to facilitate payment is completed properly and in accordance with the
- Informing housekeeping of any unscheduled departures;
- Booking reservations for accommodation;
- Communicating accurate information on transportation arrangements from airport to hotel and vice versa to clients and drivers alike
- Regularly calculating and /or posting cash, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records., Reconciling daily sales and prepare banking;
ACCOUNTS RECEIVABLE OFFICER
TANOA INTERNATIONAL & TANOA SKYLODGE HOTEL
02.2015 - 02.2021
- Posted customer payments by recording cash, checks, and credit card transactions.
- Resolved valid or authorized deductions by entering credit memos.
- Performed detailed account reconciliations by preparing complete and easy-to-follow work papers explaining issues, procedures and conclusions.
- Summarized receivables by maintaining invoice accounts, coordinating monthly transfer to accounts receivable account, verifying totals and preparing reports.
- Verified validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments and customers.
- Prepared bills receivable, invoices, and bank deposits.
- Verified discrepancies and resolved clients' billing issues
- Reconciled daily AR ledger and verified proper posting.
- Completed daily process adjustments to maintain accuracy.
- Updated aging reports based on daily audits.
- Processed incoming payments in accordance with established financial policies.
- Resolved valid or authorized deductions by entering adjusting entries.
- Posted revenues by verifying and entering transactions from lock box and local deposits.
- Matched purchase orders with invoices and recorded necessary information.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Handled day-to-day accounting processes to drive financial accuracy.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
ADMINISTRATION OFFICER
NORTHERN PROPERTY VALUATION & CONSULTANT
01.2012 - 01.2013
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Managed petty cash reimbursement, purchase orders and account transactions.
- Created, prepared, and delivered reports to various departments.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Drafted and distributed invoices for outstanding payments.
- Aided colleagues, managers, and customers through regular communication and assistance and assisted in preparing valuation summary report for clients for home loaners.
- Collected, validated, and distributed information to employees.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
ACCOUNTS PAYABLE OFFICER
RAFFE HOTELS AND RESORTS
01.2023 - 08.2023
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Observed strict confidentiality regulations to maintain data security.
- Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
- Input all relevant transactions and supervised properly within accounting system.
- Managed accurate and timely processing of over 30 days invoices per month including overseas and local suppliers.
- Developed reports for senior management to outline expenditures, vendor spend and forecasting.
PACKAGING SPECIALIST
PUNJAS BISCUIT PTE LTD
06.2010 - 12.2012
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Operated tape machines, scales and label printers to package items correctly.
- Assisted with quality and production process improvements to support new packaging initiatives.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat, clean, and safe workspace to avoid hazards and increase safety .
- Completed all orders within established time frames to support timely deliveries.
- Followed packing processes to increase speed and accuracy.
Education
Advance Diploma in Leadership And Management
National Polytechnic of Australia
Sydney, NSW09.2025
Bachelor of Accounting -
FIJI NATIONAL UNIVERSITY
Fiji2021
Diploma In Business Accounting -
Fiji National University
Fiji2010
Lautoka Central College
Fiji2007
Jasper Williams High School
FIji2006
Lovu Sangam School
Fiji2002
Skills
- Reliability
- Inspiration
- Consideration
- Determination
- Dedication
- Multi - tasking
- Team Player
Certification
2023 - Certified First Aider _ Fiji Red Cross Society
2014 - Certificate of Recognition 2014 (Tanoa Hotel Group) In recognition of my exceptional performance in quality service, results attainment, attendance, productivity and hospitality; 2010 - Certificate of Participation (Fiji Police Force) – 2011-2015 Fiji Police Strategic Plan; 2010 - Sugar Festival Contestant (Miss K. Chand Transport); 2002 - Australian School Science Competition (Participation); 2000 - Primary School Mathematics Competition (Participation); and 2001-2002 - School Prefect.
Additional Information
REFERENCES
- MR. ALAMGEER SHAH
Area Sales Manager (West)
British American Tobacco
Mob: (679)9907743
- MR. RAJESHWAR PRASAD
Raffe Hotels and Resort
Financial Controller
Mob: (679)7778478
- MS. PASHITNA RIMPLE KUMARI
Tanoa International Hotel
Senior Accounts Officer
Mob: (679) 9778673
- MR. KRISHNA KUMAR
Punjas Biscuit Pte Ltd
Packaging Manager
Mob: (679) 8323898
Timeline
ACCOUNTS PAYABLE OFFICER
RAFFE HOTELS AND RESORTS
01.2023 - 08.2023
ACCOUNTS RECEIVABLE OFFICER
RAFFE HOTELS AND RESORTS
04.2022 - 01.2023
FRONT DESK AGENT
TANOA INTERNATIONAL HOTEL/TANOA SKYLODGE HOTEL
02.2021 - 04.2022
ACCOUNTS RECEIVABLE OFFICER
TANOA INTERNATIONAL & TANOA SKYLODGE HOTEL
02.2015 - 02.2021
ADMINISTRATION OFFICER
NORTHERN PROPERTY VALUATION & CONSULTANT
01.2012 - 01.2013
PACKAGING SPECIALIST
PUNJAS BISCUIT PTE LTD
06.2010 - 12.2012
TRAINEE ACCOUNTS RECEIVABLE OFFICER
SOUTH PACIFIC FERTILIZER LTD
03.2009 - 06.2010
Advance Diploma in Leadership And Management
National Polytechnic of Australia
Bachelor of Accounting -
FIJI NATIONAL UNIVERSITY
Diploma In Business Accounting -
Fiji National University
Lautoka Central College
Jasper Williams High School
Lovu Sangam School
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