Michelle Rennie

Develop and implement strategic plans to effectively manage and expand the sales territory for veterinary diagnostic equipment.

Identify and prioritize key accounts, establish sales objectives, and execute plans for territory growth.

Build and nurture strong relationships with veterinary clinics, professionals, and key stakeholders within the assigned territory

Conduct regular client visits to understand their needs, provide product information, and offer tailored solutions.

Identify and foster cross selling opportunities between Veterinary portfolios.

Meet and exceed sales targets by effectively promoting and selling veterinary diagnostic equipment.

Collaborate with the sales team to develop and implement sales strategies aligned with company goals.

Coordinate product installations, demonstrations, and provide comprehensive training to veterinary clients and end-users.

Provide basic technical support and troubleshooting.

Ensure successful integration and utilization of our equipment within veterinary facilities.

Conduct thorough market analysis to identify trends, competitor activities, and opportunities within the assigned territory.

Provide regular reports on sales performance, market dynamics, and customer feedback to the leadership team.

Handle sales inquiries from veterinary clinics, prepare accurate quotes, and follow up with potential veterinary clients.

Work closely with the Projects, Marketing, Customer Service, Logistics and Service team to close deals and meet sales targets.

Assist in the planning and execution of trade shows and educational events for veterinary diagnostics

Support and facilitate customer participation and interaction during these event ensuring a valuable educational experience

Effective Sales Representation of sales territory in Queensland

Be responsible for the development of new business within required territory.

Record the sales activities and report on weekly basis.

Achieve company required monthly cold call and existing Supagas customer call requirements.

Develop and implement a territory sales and promotion cycle plan.

Maintain high levels of customer service and addressing any customer problems quickly and effectively.

Provide technical sales support to internal staff and external customers.

Support and implement advertising and sales promotions.

Provide up to date competitive sales information and activities to Supagas management.

Provide delivery support to local sales center.

Effectively present and promote the company and its products, services to existing and potential customers.

Effective and efficient management of customer service operation

Effective and efficient management of accurate customer records

Assist in recruitment, ongoing training and development of all Customer service staff.

Manage and facilitate interdepartmental relationships with the sales, logistics, administration, maintenance and technical teams.

Competence and compliance management of above areas in line with relevant standards and Supagas Policies & procedures.

Forward planning for growth and continuous improvement of customer focused systems

Grow the sales of Hospitality Gases into the On-Premise market and any other relevant market through cold calling and leads whilst achieving sales targets and KPI’s

Be proactive in recognising customer needs and achieve then maintain maximum bottle utilisation

Ensure customers are in compliance with all relevant standards and codes

Ownership and accountability of designated territory

Liaise with Logistics Manager to maximise customer service and deliveries

Liaise with Sales Manager about market moves and trends

Complete daily sales reports detailing all cold calls, follow up calls and converted calls

Effectively attend to customer product queries or problems

Manage existing database of architects, designers and specifiers

Assist with specification writing and ensure client has up-to-date colour tools and technical data

Identify and win potential new clients within the industry

Provide technical advise and solutions to clients requests within Resene's paint systems, Architectural coatings and renders

Presentations to outline the advantages of Resene's range and also introduce new products, services & initiatives

Represent Resene at corporate trade shows, conferences & functions

Provide Architectural Manager with monthly reports on current projects and competitor activity in the industry

Follow up and secure any project leads by ensuring Resene is specified

Attend monthly sales meetings to share project leads & follow up on existing projects with Trade Sales teams and Senior Management