Michelle Richardson
Canberra,ACT
Overview
33
33
years of professional experience
1
1
Certification
Work History
Senior Fraud and Code
- Investigator (EL1), Fraud Investigations and Child Support Investigation Teams, FP&C
Senior HR Consultant, Investigator, Services Manager
- EL1), HR Practice Delivery, ATO Relations
- Assist in the management of HR Practice - Delivery ACT region
- Manage relationships with internal national clients; work with managers on human resource activities within the Tax Office
- Manage rehabilitation and complex compensation cases incorporating stakeholder relationships with key health professionals
- Manage misconduct cases
- Senior Code, (EL1), Official Conduct Investigation Unit, FP&C
- Investigation, (EL1), Investigation Services Team, FP&C
- Manage and supervise a team who are responsible for providing assistance to the investigators staff and managers in the regions
- Maintain and develop a Case Management System
- Provide advice on ethics, serious misconduct and matters of a criminal nature
- Interrogate Tax business systems and assist investigators and management with data exchange
- Extract statistical data for inclusion in both internal and external reports.
Detective Constable
- Cairns Juvenile Aid Bureau
- Xx
- Xx
- Xx
Detective Constable, Constable
- Extortion & General Law Enforcement Taskforce, Crime Operations Branch
- Xx
- Plain Clothes, , Fraud & Corporate Crime Squad, Crime Operations Branch
- Xx
- Plain Clothes Constable Child Abuse Investigation Unit, Crime Operations Branch
- Xx
- Constable Mareeba Police Station
- Xx
Senior Researcher
04.2022 - Current
- Serious Crime Research and Strategic Analysis Team
- Develop NPP’s and costing to develop ACC policy positions, and initiatives seeking to harden the operating environment against serious and organised crime.
Nursing
08.2021 - 12.2021
- Midwifery & Patient Services
- COVID surge team – Hospital Assistant – support of health staff in Emergency, Geriatrics, Imaging, Dialysis, Respiratory, Cardio thoracic/Urology/Vascular; Acute care elderly; Sub acute aged care
- Headspace, Social Work - Student Placement (500 hours)
- Redeveloped and redesigned intake, care planning recording system and processes
- Completed extensive in-house training - client management system; person-centred strengths-based intake assessment, suicide prevention, impact of trauma, safe-side risk assessment
- Participated in and presented to multi-disciplinary Care Planning
- Observed intake assessment (impact of trauma, AOD, FDV, disorders, ATSI, LGBTQI+, unemployment, homelessness, suicide ideation, attempts, self-harm
- Department of health
Team Leader
04.2020 - 10.2020
- EL1), Prevention and Public Interest Disclosures Coordination Unit
- Manage the PID Coordination Unit
- PID framework development
- Fraud and corruption awareness
- Risk assessment and treatment
- Fraud control planning
- Governance and fraud and PID reporting contracts
Fraud Prevention Officer
Commonwealth Fraud Prevention Centre
12.2018 - 04.2020
Fraud Risk Officer
06.2015 - 08.2018
- National Disability Insurance Agency
- Request for Information Officer (SOGC), Institutional Child Sexual Abuse Redress Scheme, ACT Government department of industry, innovation & science
Senior Policy Officer
01.2016 - 01.2018
- (DIIS)
- Fraud & Corruption Risk Assessment 2016, 2018 (DIIS)
- Active detection program 2016 (DIIS)
- Integrity Survey 2015 (ACC), 2016 (DIIS)
- Misconduct, Fraud and Corruption Online Module development, roll out (DHS, ACC, DIIS), EL1), Strategic Policy Development Team
- Undertake crime research projects - serious and organized crime
- Coordinate harms assessments to support the development of harm and impact ratings for each crime type and key enabler in the Organised Crime Threat Assessment and National Criminal Target Report.
Fraud Control Manager
10.2010 - 06.2015
- EL2), Fraud Integrity & Assurance Section
- Delegated by Agency Head to provide assurance of the integrity framework
- Manage Fraud Integrity & Assurance Team – a team of prevention, risk, fraud control planning, detection and investigations staff
- Develop and embed Fraud Control & Anti-Corruption Strategy and Action Plan
- Improve maturity level of integrity framework across the department and portfolio agencies
- Australian criminal intelligence commission
Senior Investigator
01.2013 - 01.2015
- HLTAID009 Provide cardiopulmonary resuscitation
- HLTAID010 Provide basic emergency life support
- HLTAID011 Provide first aid
- National Police Check AFP ref
- 7590314PC, completed 10/03/2021 accomplishments
- PID Framework Project 2020 (procedures, templates, guidance) (Health)
- Fraud & Corruption Control Plan, ACC), 2016-18, 2018-20 (DIIS, 2020-22 (Health)
- Fraud Control & Anti-Corruption Strategy, EL1), Fraud Prevention Team, Child Support Agency
- Acting– EL2 Director (two occasions)
- Performance Bonus– Outstanding achievements in 2007, 2008
- Coordinate and facilitate fraud awareness training
- Ensure data integrity of training records within the Learning Management System
- Develop future integrity packages and communication strategies within the CSA and DHS
- Provide advice to management and assist in the development of policies relating to staff behavioral issues
- Conduct internal investigations
Regional Investigations Manager
05.2005 - 02.2010
- (EL1), Passport Fraud Section, Australian Passport Office
- Acting EL2, National Investigations Manager (one occasion)
- Conduct investigations into fraud allegations made against Australian Passports Act 2005, Passports Act 1938
- Liaison with other law enforcement and intelligence agencies, government departments in relation to passport issues associated with covert operations
- Manage staff responsible for the receipt and investigation of criminal offences relating to passport offences
- Department of human services
Team Leader
06.1998 - 05.2005
- (EL1), Internal Fraud and Ethics Team, Centrelink
- Manage team of investigators, whose function was to investigate suspected breaches of the Code
- Conduct misconduct investigations
- Manage and maintain the Internal Fraud and Ethics Team database
- Australian taxation office
Senior Fraud Investigator
05.1991 - 05.1998
- (EL1), Fraud Investigations Team, Fraud Prevention & Control Section (FP&C) queensland police service
Team Leader
- 1 1
- (EL1), Integrity Assurance Team, Integrity & Security
- Acting EL2 Manager, Integrity & Security Section (four occasions)
- Misconduct, fraud, corruption investigations and notifications
- Prevention, Detection, Risk and Planning integrity measures department of foreign affairs & trade feb
Education
Masters - Social Work
Australian Catholic University
10.2022
Bachelor of Justice - Criminology
Queensland University of Technology
2009
Diploma - Creative Arts & Health
University of Tasmania
Online10.2023
Graduate Diploma of Fraud Investigation - Criminal Justice
Charles Sturt University
10.2000
Diploma of Government - Fraud Control
Charles Sturt University
10.2000
Advanced Certificate of Policing -
Queensland University of Technology
Brisbane, QLD05.1992
Affiliations
Student membership - Australian Association of Social Workers
Certification
- Mental Health First Aid, Mental Health First Aid Australia - [12/2021-12/2024]
- Working with Children Check, WWCC 2190245E - [09/10/2025]
- Working with Vulnerable People, WWVP 577386 - [26/10/2023]
- OMU & Allied Health Credentialing, Canberra Health Service - [10/02/2022-10/02/2023]
- COVID-19 digital certificate
- HLTAID009 Provide cardiopulmonary resuscitation
- HLTAID010 Provide basic emergency life support
- HLTAID011 Provide first aid
Timeline
Senior Researcher
04.2022 - Current
Nursing
08.2021 - 12.2021
Team Leader
04.2020 - 10.2020
Fraud Prevention Officer
Commonwealth Fraud Prevention Centre
12.2018 - 04.2020
Senior Policy Officer
01.2016 - 01.2018
Fraud Risk Officer
06.2015 - 08.2018
Senior Investigator
01.2013 - 01.2015
Fraud Control Manager
10.2010 - 06.2015
Regional Investigations Manager
05.2005 - 02.2010
Team Leader
06.1998 - 05.2005
Senior Fraud Investigator
05.1991 - 05.1998
Senior Fraud and Code
Senior HR Consultant, Investigator, Services Manager
Detective Constable
Detective Constable, Constable
Team Leader
- 1 1
Masters - Social Work
Australian Catholic University
Bachelor of Justice - Criminology
Queensland University of Technology
Diploma - Creative Arts & Health
University of Tasmania
Graduate Diploma of Fraud Investigation - Criminal Justice
Charles Sturt University
Diploma of Government - Fraud Control
Charles Sturt University
Advanced Certificate of Policing -
Queensland University of Technology
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