Michelle Rojo
Echuca,VIC
Summary
Accomplished professional with a proven track record in strategic partnership development and stakeholder engagement. Expert in curriculum development and training delivery, demonstrating leadership and team coaching excellence. Successfully achieved significant advancements in educational program quality and accessibility, resulting in enhanced customer service excellence and operational management.
Overview
17
17
years of professional experience
Work History
Employment Pathway Broker - North Area Victoria (VPS5)
Department Of Justice And Community Safety Victoria
05.2021 - Current
- Developed and maintained partnerships with organisations to support training and employment opportunities for offenders.
- Established governance structures to ensure effective collaboration across multiple stakeholders.
- Facilitated communication between internal and external partners, ensuring alignment on key initiatives.
- Coached staff in partnership maintenance, fostering greater autonomy in managing relationships.
- Supported the expansion of education and training programs for community work participants.
- Developed pathways to facilitate access to employment programs designed for offenders.
- Advised on the design of Community Work projects to align with training and employment goals.
Trainer and Assessor Tourism & Hospitality
GOTAFE
11.2020 - 04.2021
- Delivered training programs in Tourism and Hospitality, focusing on student engagement and curriculum adherence.
- Developed assessment tools to support the recognition of prior learning (RPL).
- Facilitated training sessions across various delivery modes, maintaining a focus on quality.
- Guided students through skill development, preparing them for industry requirements.
Skills Recognition Centre Manager (HEW 10)
Charles Darwin University
07.2019 - 08.2020
- Directed the strategic planning and operation of the Skills Recognition Centre, ensuring alignment with organizational goals.
- Managed government contracts, ensuring compliance with requirements and accurate reporting.
- Oversaw qualification assessments and provided leadership in improving internal processes.
- Mentored a team, supporting professional development and client service excellence.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
VET Hospitality Lecturer/Restaurant Manager
Charles Darwin University
07.2012 - 06.2019
- Managed the Karawa Training Restaurant, coordinating operations and resources.
- Delivered training in line with ASQA standards, ensuring students met competency requirements.
- Developed training resources to support learning and assessment activities.
- Supervised practical training programs, integrating classroom learning with real-world experience.
- Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
- Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
- Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
- Mentored junior faculty members, sharing best practices in curriculum design and student assessment.
Trainer and Assessor
Enterprise and Training Company
03.2010 - 06.2012
- Delivered training sessions across various programs, adapting to learner needs.
- Developed individualized training plans and assessment tools.
- Ensured compliance with training standards and regulatory requirements.
- Supported internal audits and program evaluations, contributing to continuous improvement.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
Secondary Teacher HISE
NSW Department of Education
01.2008 - 01.2010
- Developed and delivered lesson plans that aligned with curriculum standards.
- Created Vocational Education programs for senior students, enhancing learning experiences.
- Coordinated industry placements and managed extracurricular activities.
- Communicated with parents and stakeholders to support student progress.
- Developed positive rapport with students of various and diverse backgrounds.
- Continuously assessed student progress through formative and summative evaluations, adjusting lesson plans accordingly.
- Created an inclusive classroom environment where all students felt valued and respected, encouraging participation from everyone.
Education
TAE40116 Certificate IV Training & Assessment - Training And Assessing
International Teacher Training Academy
01.2019
Diploma of Hospitality - Hospitality Management
Mid-North Coast TAFE
01.2011
Diploma of Management - Business Management
Enterprise And Training Company
01.2010
Graduate Diploma of Education - Secondary Education With Merit
The University of Newcastle
01.2007
Certificate IV Training & Assessment - Training And Assessing
International Training Centre
01.2006
Bachelor Business -
The University of Newcastle
01.2003
Skills
- Strategic Partnership Development
- Stakeholder Engagement
- Training Delivery & Assessment
- Leadership & Team Coaching
- Report Writing & Budget Management
- Customer Service Excellence
- Negotiation expertise
- Operational Management
- Program and Project Management
- Curriculum Development
Timeline
Employment Pathway Broker - North Area Victoria (VPS5)
Department Of Justice And Community Safety Victoria
05.2021 - Current
Trainer and Assessor Tourism & Hospitality
GOTAFE
11.2020 - 04.2021
Skills Recognition Centre Manager (HEW 10)
Charles Darwin University
07.2019 - 08.2020
VET Hospitality Lecturer/Restaurant Manager
Charles Darwin University
07.2012 - 06.2019
Trainer and Assessor
Enterprise and Training Company
03.2010 - 06.2012
Secondary Teacher HISE
NSW Department of Education
01.2008 - 01.2010
TAE40116 Certificate IV Training & Assessment - Training And Assessing
International Teacher Training Academy
Diploma of Hospitality - Hospitality Management
Mid-North Coast TAFE
Diploma of Management - Business Management
Enterprise And Training Company
Graduate Diploma of Education - Secondary Education With Merit
The University of Newcastle
Certificate IV Training & Assessment - Training And Assessing
International Training Centre
Bachelor Business -
The University of Newcastle
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