Summary
Overview
Work History
Skills
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Michelle Sansom

CESSNOCK ,NSW

Summary

At Wentworth Shire Council, excelled as a Library Officer by spearheading fundraising initiatives and implementing effective inventory systems, significantly enhancing user satisfaction and service delivery. Demonstrated expertise in Digital Resources Management and exceptional teamwork, leading to improved community engagement and library programming. Achieved notable increases in event attendance and membership numbers through strategic outreach and innovative programming. Librarian exhibiting superb communication and interpersonal skills. Dedicated to fostering welcoming and inviting library atmosphere. Knowledgeable [Job Title] with extensive background working within [Type] library systems. Fast learner and multi-tasker willing to work flexible schedule to meet location needs. Excellent knowledge of books, media, and research processes. Resource-driven Librarian recommends, interprets and evaluates information sources and assists users with academic and information searches. Asserts sharp, keen eye for detail and organization. Proactively uses technology to perform job or enhance customer experience.

Overview

7
7
years of professional experience

Work History

Library Officer

Wentworth Shire Council
08.2017 - 07.2024
  • Provided valuable research assistance to patrons, helping them access accurate information for various projects and inquiries.
  • Enhanced library user experience by providing efficient and friendly customer service.
  • Supervised staff members and volunteers, fostering a positive work environment that encouraged professional growth.
  • Spearheaded fundraising efforts through grant applications or local partnerships that secured essential funding for ongoing programs or improvements to infrastructure or facilities.
  • Monitored usage statistics of print and digital collections regularly adjusting acquisition strategies as needed based on patron demand.
  • Organized special exhibits highlighting unique aspects of the library''s collection, attracting new visitors and piquing interest among regular patrons.
  • Developed engaging programming for children and adults, resulting in increased attendance at library events.
  • Coordinated outreach initiatives to raise awareness of available services, leading to increased membership numbers.
  • Implemented an effective inventory management system, reducing material loss while maintaining an up-to-date collection.
  • Assessed patron feedback through surveys or focus groups to continuously improve services and overall library experience.
  • Collaborated with local schools and community organizations to promote literacy and learning opportunities within the community.
  • Managed collection development, ensuring the library maintained a diverse range of materials to meet community needs.
  • Conducted regular staff training sessions on emerging technologies and best practices within the industry, ensuring continuous improvement in service delivery.
  • Oversaw the procurement of new technology or equipment, improving access to resources and enhancing the learning environment for patrons.
  • Assisted patrons in locating materials and utilizing library resources effectively, improving overall satisfaction rates.
  • Handled budgetary responsibilities with accuracy and transparency, optimizing financial resources for maximum impact on library services and programs.
  • Organized library catalog, supplies, equipment and records.
  • Responded to numerous reference calls daily, helping patrons with specific information needs.

Skills

  • Reference Services
  • Digital Resources Management
  • Archival skills
  • Website Maintenance
  • Database Searching
  • Library Programming
  • Community Engagement
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving abilities
  • Attention to Detail
  • Analytical Thinking
  • Schedule Management
  • Technical Support
  • User access

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Michelle Sansom