Reading, travel, sport
Michelle Sarkis
Self Employed
50 Peninsula Drive, Breakfast Point,NSW
Summary
Dynamic former Small Business Owner of Prolaser Clinic, adept in business management and development with a knack for fostering impressive customer loyalty. Leveraged negotiation and active listening to exceed expectations, achieving significant growth. Excelled in staff hiring and development, ensuring high team performance and exceptional service quality.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Small Business Owner
Prolaser Clinic
01.2010 - Current
- Managed daily operations for successful small business, ensuring efficient processes and quality services.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Established loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Advanced Diploma of Psychology - Psychology
Monash University
Melbourne, VIC 04.2024 - Current
Bachelor of Psychology - Psychology
Macquarie University
Sydney, NSW 01.2021 - 01.2024
Skills
Business management and development
Planning and execution
Negotiation
Business growth and retention
Employee Development
Staff hiring
Customer Service
Attention to Detail
Teamwork and Collaboration
Multitasking
Active Listening
Professionalism
Written Communication
Interests
Timeline
Advanced Diploma of Psychology - Psychology
Monash University
04.2024 - Current
Bachelor of Psychology - Psychology
Macquarie University
01.2021 - 01.2024
Small Business Owner
Prolaser Clinic
01.2010 - Current
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