Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle SMAR

Saint Albans,VIC

Summary

Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued.I want to work with an organization that can give me ample opportunities to grow so that I will be able to help in the growth of that organization and will be able to enhance my skills and my capabilities.

Overview

6
6
years of professional experience

Work History

Sales Consultant

Vodafone
12.2021 - Current
  • Serve the Company faithfully and diligently
  • Act in the Company's best interests
  • Maximized customer retention by resolving issues quickly.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • The best of my knowledge and abilities, perform the duties assigned to me from time to time.

Front of House Staff Member

Al Nawab
Melbourne, Vic
01.2024 - 02.2024
  • Contributes in making Mocktails and Street foods
  • Established welcoming atmosphere by greeting each guest warmly.
  • Helped guests at tables when in need of assistance.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Monitored food quality and freshness throughout day.

Level 3 Food and Bev Attendant Grade 3

The Groove Train
12.2022 - 06.2023
  • Collaborated with team members to ensure timely delivery of orders, improving overall dining experience for guests.
  • Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
  • Maintained high standards of food quality by routinely checking ingredients for freshness and adhering to proper storage procedures.
  • Received frequent positive feedback from customers on the quality and presentation of larder-based dishes.

Kitchen hand/ Front staff

Ziyka Restaurant
03.2020 - 12.2022
  • Ensure that quality and presentation of food is served to set standards
  • Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Managed over 100-150 customers per day.

Administrator

Global Vision Migration
03.2020 - 09.2021
  • Supervising completion of all relevant immigration and visa documents
  • Timely follow ups with clients
  • Deal effectively with new and existing clients
  • Maintains and improving relationship with clients to acquire repeat and referral clients
  • Managed over 50 calls per day.

Trainee, Chartered Accountant

Ankush Garg & CO
08.2019 - 03.2020
  • Preparation of Balance sheets and handling GST work
  • Prepared financial reports and worked on optimization of tax planning processes and procedures
  • Verifying data with colleagues

Front desk clerk

Hotel Tirupati 1st
06.2018 - 07.2018
  • Greet all guests in courteous and professional manner
  • Serve as public relations representative for hotel
  • Checked guests in and out of hotel
  • Confirmed relevant guest information and payment methods to prevent fraud
  • Managed over 30-40 customers per day.

Education

Diploma of Hospitality Management -

National Training College of Australia
10.2022

Certificate IV in Commercial cookery -

National Training Centre of Australia
02.2022

Certificate III in Commercial Cookery - Hospitality

Australian Learning Training And Education Centre
08.2021

BBA - Business Administration And Management

PUNJAB UNIVERSITY
05.2019

Skills

  • Food Presentation
  • Complaint handling
  • Positive attitude
  • Personal hygiene
  • Maintaining ambiance
  • Time management
  • Good listening skills
  • Staff Management
  • Customer service
  • Cleanliness

Timeline

Front of House Staff Member

Al Nawab
01.2024 - 02.2024

Level 3 Food and Bev Attendant Grade 3

The Groove Train
12.2022 - 06.2023

Sales Consultant

Vodafone
12.2021 - Current

Kitchen hand/ Front staff

Ziyka Restaurant
03.2020 - 12.2022

Administrator

Global Vision Migration
03.2020 - 09.2021

Trainee, Chartered Accountant

Ankush Garg & CO
08.2019 - 03.2020

Front desk clerk

Hotel Tirupati 1st
06.2018 - 07.2018

Diploma of Hospitality Management -

National Training College of Australia

Certificate IV in Commercial cookery -

National Training Centre of Australia

Certificate III in Commercial Cookery - Hospitality

Australian Learning Training And Education Centre

BBA - Business Administration And Management

PUNJAB UNIVERSITY

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Michelle SMAR