Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
AssistantManager

Michelle Spillard

Gladstone,QLD

Summary

—I would like to greet whom this may concern—


• My Name is Michelle and my experiences are that I’m a driven Lash Technician with a track record of enhancing client satisfaction through expert lash application and comprehensive product knowledge. •At LMKTRUCKING PTY LTD, I demonstrated exceptional organizational skills and a commitment to health code compliance, increasing client base significantly.

•Skilled in customer consultation and relationship building, adapt creativity in a welcoming environment for the my clients as a representation for my business.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lash Technician

-NA
04.2022 - Current

•Educated clients about products and self-maintenance for healthy lashes based on their needs and preferences.

•Follow strict safety standards to protect my clients from an injury or infection and always am creative and cooperative with my clients.

•Handling advanced lash tools with care.

Consulted with clients to understand desired look and discuss available lash options.

•Taught clients how best to care for their lash extensions and prevent any problems that would occur and to deliver immediate care if so.
•Increased client base through targeted promotions and partnerships with local businesses, such as offering discounts or hosting joint events, but to also show my customers some love for supporting the business with daily discounts.

•Self-marketed and promoted services online to obtain new clients and retain prior clients.

•Took pictures before and after each procedure ni order to document results achieved.

•Performed lash extensions, classic, volume, hybrid and mega volume sets, as well as removing lash extensions

• Provide variety of options for clients needs

Assistant Manager

LMKTRUCKING PTY LTD
01.2019 - Current

•Ensured that all paperwork was properly filled out prior to submission to relevant departments within company and finalise.

•Processed payroll information accurately and submitted on time according to established procedures.

•Greeted visitors and provided assistance as needed.

Organised travel arrangements such as flights, accommodation and car rentals for business trips when requested by the Office Manager.

•Maintained confidentiality of all privileged information obtained during course of employment. Composed memos, emails, letters, reports and other documents as requested by the Office Manager.

• Can provide help as anticipating in the use of excel, invoices, handling dockets, delivering needs through emails and give important notices back with exceptional communication and work managing skills and also able to provide good working abilities that can cooperate when it comes to working independently nor with my peers as a team.

Food Preparation Worker

Guzman Y Gomez
05.2021 - 08.2024

•Maintained order and cleanliness of work areas to conform with health codes.

•Stocked supplies such as food, dishes, utensils, and cleaning materials.

•Performed opening and closing duties such as setting up workstations with necessary supplies.

•Organized take-out orders for customers who requested them.

•Followed established cash handling procedures when collecting payment from customers.

•Delivered food orders promptly and accurately to guests tables.

•Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.

• Operated cash register to process cash, check, and credit card transactions.

• Response promptly to customer inquiries regarding menu items or special requests.

•Currently have experience with a lot of customer services, handling food to and from the store as a server, and have good communication skills to provide the customers their needs successfully.

As a food creator that loves to work fast and efficiently, as an exceeding quality standard food for the customers making sure I also provide my co-workers the help they need to also help deliver the satisfaction and quality.

Education

Gladstone State High School
Gladstone, QLD

Skills

  • Precision Lash Application
  • Product expertise
  • Customer Consultation
  • Cash Register Operation
  • Advanced Lash Techniques
  • Relationship building and management
  • Workspace Organization
  • Health Code Compliance
  • Adaptable to Changing Client Needs
  • Social skills
  • Relationship Building
  • Cooperative skills
  • Ability to work in a faster paced environment
  • Cash handling and basic maths skills
  • Good communication skills
  • Advanced learner with technology
  • Experienced working with, invoices, data and graph, sending and receiving emails
  • Policy and Procedure
  • Modification
  • Sorting and Labelling
  • Workflow Planning
  • Database Administration
  • Staff Training
  • Office Management
  • Software
  • Training and Development
  • Organizational Skills
  • Policy Implementation
  • Customer Experience
  • Office Support
  • Phone Inquiries

Certification

Lash extension certificate II

Certificate II in workplace skills

References

Mark Spillard- LMKTRUCKING PTY LTD (manager)

Ph; 0403680170 email; lmktrucking@hotmail.com


Jessica Rashleigh- Guzman y Gomez Gladstone (manager)

Ph; 0458 009 197 store; (07) 3188 1714

Timeline

Lash Technician

-NA
04.2022 - Current

Food Preparation Worker

Guzman Y Gomez
05.2021 - 08.2024

Assistant Manager

LMKTRUCKING PTY LTD
01.2019 - Current

Gladstone State High School
Michelle Spillard