Michelle Strickland
Wallagoot, ,NSW
Summary
Driven professional with a proven track record at Bega Valley Shire Council, excelling in time management and relationship building. Demonstrated ability to enhance quality of life for animals and streamline delivery processes at Toll Priority, achieving high customer satisfaction. Skilled in problem-solving and verbal communication, adept at meeting tight deadlines and optimizing routes for efficiency.
Overview
15
15
years of professional experience
Work History
Caregiver/Cleaner Companion Animal Facility
Bega Valley Shire Council
2009.08 - Current
- Assisted animals with activities of daily living, promoting independence and quality of life.
- Cleaned animal runs, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Delivery Driver
Toll Priority
2018.02 - 2023.10
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Education
Davidson High School
Sydney, NSW1983
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Multitasking and Organization
- Personal Hygiene Assistance
- Strong Ethics
- Relationship Building
- Flexible Schedule
- Verbal and written communication skills
Fishing, caring for animals
Living so close to the ocean provides a great
Fishing, caring for animals, gardening
Living so close to the ocean we fish on a weekly basis, early in the mornings prior to starting work at 6.30am. We (my husband and I) enjoy the early mornings on the ocean.
We also have a substantial garden both flowers and vegetables and combined with our fishing allows us to eat fresh food on a daily basis.
We have a number of dogs, cats, horses and cows which we tend to morning and evenings.
Timeline
Delivery Driver
Toll Priority
2018.02 - 2023.10
Caregiver/Cleaner Companion Animal Facility
Bega Valley Shire Council
2009.08 - Current
Davidson High School
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