Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Strong

Burpengary,QLD

Summary

Skilled Phlebotomist with extensive experience at Pathology Queensland and Queensland Medical Laboratory, known for exceptional patient care and proficient in venipuncture. Demonstrated adaptability in handling diverse patient demographics, ensuring patient confidentiality, and maintaining accuracy in specimen labeling. Excelled in high-pressure environments, showcasing strong communication abilities and a commitment to enhancing patient experience.

Overview

30
30
years of professional experience

Work History

Phlebotomist

Pathology Queensland
06.2024 - Current


  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • When receiving specimens at bench, identification of request form to specimens and benching specimens into correct process.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Keeping stock up to date in the work area.
  • Packaged and shipped specimens to central lab daily.

Receiving, identifying specimens and preparing them for

laboratory.





Phlebotomist and Clinical Assistant

Pathology Queensland
01.2006 - 06.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • When receiving specimens at bench, identification of request form to specimens and benching specimens into correct process.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Keeping stock up to date in the work area.
  • Packaged and shipped specimens to central lab daily.

Receiving, identifying specimens and preparing them for

laboratory.

Phlebotomist

Queensland Medical Laboratory
01.1995 - 12.2006
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Working in clinics with a colleague and independently
  • Hospital collections at Redcliffe Hospital, Peninsula Private and Caboolture Private.
  • Organising and performing phlebotomy house calls in a fluent run.
  • Cleaning and stocking equipment to set up for the next day.

Education

Certificate IV in Laboratory Techniques - Clinical Laboratory Science

Southbank Institute of Technology
Brisbane, QLD
08-2009

Skills

  • Venipuncture
  • Order of draw
  • Patient Care
  • Sample and specimen collection
  • Patient confidentiality
  • Specimen handling
  • Specimen labeling procedures
  • Communication abilities

Timeline

Phlebotomist

Pathology Queensland
06.2024 - Current

Phlebotomist and Clinical Assistant

Pathology Queensland
01.2006 - 06.2024

Phlebotomist

Queensland Medical Laboratory
01.1995 - 12.2006

Certificate IV in Laboratory Techniques - Clinical Laboratory Science

Southbank Institute of Technology
Michelle Strong