Michelle Thorp
Cedar Creek
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care within challenging environments. Works well with diverse patient populations and fosters trusting and empathic relationships to promote high quality person-centred care. Efficiently coordinate with healthcare professionals to advance patient care outcomes.
Overview
28
28
years of professional experience
Work History
Assistant in Nursing
TriCare Stafford Lakes
09.2015 - Current
- Contributed to positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Ensured person-centred care is provided within a compassionate and friendly manner.
- Monitored and observed any health changes - communicating them to the Team Leader.
- Attending to daily ADLs with compassion and dignity.
- Assist physiotherapists, including massaging, exercises to help with muscle strength and supplying heat packs to reduce discomfort and or pain.
- Provide creative programs within the wing to keep residents engaged.
Manager
French Connection
01.1996 - 01.2001
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and customers.
- Enhanced customer satisfaction.
- Stock ordering
- Payroll
- Achieving weekly/monthly targets.
Education
Bachelor of Nursing -
University of Southern Queenslan
Toowoomba, QLD09.2023
Certificate III in Aged Care -
Sarina Russo
Brisbane, QLD09.2015
Skills
- Time Management/Multitasking
- Computer Skills
- Team Collaboration
- Verbal and written communication
- Workload Management
- Grief Management
- Problem Solving/Adaptability
- Conflict Resolution
Timeline
Assistant in Nursing
TriCare Stafford Lakes
09.2015 - Current
Manager
French Connection
01.1996 - 01.2001
Bachelor of Nursing -
University of Southern Queenslan
Certificate III in Aged Care -
Sarina Russo
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