Michelle Timotin
St Andrews ,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Sales and Ecommerce Support
Spotlight
11.2018 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Associate
Sportscraft
02.2011 - 10.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Sales Support Specialist
Austar Entertainment
06.2006 - 02.2011
- Received and organized vendors samples for use by sales team.
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Assisted customers with sales needs such as inventory and shipping questions.
- Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
- Followed up on web leads, pre-qualified contacts and converted potential customers into sales appointments.
Education
Grad Diploma in Information And Library Science - Information And Library Science
Curtin University
Perth, WA08.2024
Bachelor of Fine Arts - Fine Art
Griffith University
Brisbane, QLD02.2018
High School Diploma -
Robert Townson High School
Raby, NSW10.1995
Skills
- Sales Strategies
- Computer Proficiency and Microsoft Office
- Strategic Selling
- Merchandising and Display
- Strong Communication and Interpersonal Skills
- POS System Operations
- Cash Handling
- Teamwork and Collaboration
- Suggestive Selling
- Time Management
- Word Processing
- Administrative Support
Timeline
Sales and Ecommerce Support
Spotlight
11.2018 - Current
Sales Associate
Sportscraft
02.2011 - 10.2018
Sales Support Specialist
Austar Entertainment
06.2006 - 02.2011
Grad Diploma in Information And Library Science - Information And Library Science
Curtin University
Bachelor of Fine Arts - Fine Art
Griffith University
High School Diploma -
Robert Townson High School
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