Overview
Work History
Education
Skills
Timeline
Generic

Michelle Truong

Sydney,NSW

Overview

5
5
years of professional experience

Work History

Child and Adolescent Mental Health Registered Nurs

Nsw health
Hornsby, NSW
03.2023 - Current
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Administered medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response.
  • Provided crisis intervention services for suicidal ideation or violent behavior in order to de-escalate situations safely.
  • Educated patients about their diagnosis and available treatment options including psychotherapy or medication regimens.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Administered medications prescribed by a psychiatrist according to established protocols.
  • Implemented evidence-based practices into clinical settings based on research findings from studies conducted within the field of mental health nursing.
  • Monitored vital signs such as pulse rate, respiration rate, temperature readings during treatments like electroconvulsive therapy.
  • Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
  • Counseled patients individually and in group settings on topics such as stress management, anger control, substance abuse prevention, and self-improvement strategies.

Waitress

The star
Pyrmont, NSW
01.2020 - 03.2023
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Set up tables in between patrons to reduce wait times.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.

Mental Health, Drug and Alcohol Registered Nurse

Nsw health
Maquarie, NSW
03.2022 - 02.2023
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Provided patient care and education to patients with chronic illnesses.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Administered medications and treatments, monitoring patients for reactions and side effects.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Developed educational materials for use in teaching sessions with patients or their families.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.

Education

Bachelor of Nursing - Nursing

Australian Catholic University
North Sydney
02-2023

Skills

  • Clinical documentation
  • Health promotion
  • Suicide prevention
  • Therapeutic relationship
  • Family support
  • Recovery planning
  • De-escalation techniques
  • Patient health education
  • Self-care promotion
  • Psychiatric and mental health care

Timeline

Child and Adolescent Mental Health Registered Nurs

Nsw health
03.2023 - Current

Mental Health, Drug and Alcohol Registered Nurse

Nsw health
03.2022 - 02.2023

Waitress

The star
01.2020 - 03.2023

Bachelor of Nursing - Nursing

Australian Catholic University

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Michelle Truong