Summary
Overview
Work History
Skills
Timeline
Generic

Michelle Walton

Lockridge

Summary

Dedicated team player with demonstrated training and problem-solving abilities. Excellent time management skills, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional service. Train and motivate team members to new levels of excellence.

Overview

6
6
years of professional experience

Work History

Food & Beverage Supervisor

Ventia
09.2022 - Current
  • Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
  • Enhanced customer satisfaction by efficiently managing food and beverage service.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Onboarded new employees with training and new hire documentation.
  • Monitoring uniforming & grooming standards ensuring presentation reflects level of service provided.
  • Develop rosters, coordinating staff - task allocation ensuring adequate service is provided for all meal services, functions & bar service.
  • Daily reconciliation/sales, reporting of monthly banking of cash sales.

Food & Beverage Attendant/Utility

Ventia
03.2019 - 09.2022
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
  • Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
  • Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
  • Supported management in implementing new policies or procedures as needed for continuous improvement efforts within the establishment.
  • Processed payments for orders and provided customers with change.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.

Food Production Assistant, Kitchen Hand

Grant Group, IGA
06.2018 - 03.2019
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
  • Followed recipes and chef instructions to prepare food correctly.
  • Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
  • Learned other teammates' work tasks to train as backup.
  • Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
  • Monitored food temperatures and quality throughout shifts.
  • Cleaned and maintained work areas, equipment and utensils.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Followed food safety practices and sanitation guidelines.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Stocked and rotated food items according to expiration dates.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.

Skills

  • Food presentation
  • Sanitation Standards
  • Scheduling Staff
  • Staff Supervision
  • Food safety understanding
  • Work Area Inspection
  • Work Station Assignments
  • Operational Reporting
  • Payroll Preparation
  • Kitchen equipment operation/Inspections and maintenance reporting
  • Recruitment/Hiring and Onboarding
  • Kitchen Staff Supervision
  • Cash Handling/Banking

Timeline

Food & Beverage Supervisor

Ventia
09.2022 - Current

Food & Beverage Attendant/Utility

Ventia
03.2019 - 09.2022

Food Production Assistant, Kitchen Hand

Grant Group, IGA
06.2018 - 03.2019

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Michelle Walton