Michelle Vella
Padstow,NSW
Summary
Dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.
Flexible, detail-oriented and adaptive team player with expertise in Childcare, Banking, Commercial and Residential sectors.
Overview
7
7
years of professional experience
Work History
Project Manager
Modus Projects
03.2024 - Current
- Dedicated Project Manager (NSW) for Childcare Client; managing Turnaround Projects to upgrade centre facilities, rectify Council Breach notifications (Nationally), and refresh centres ahead of A&R Inspections (Nationally).
- Manage multiple projects across diverse client portfolios, ensuring timely delivery and adherence to budget constraints.
- Oversee unit refurbishments in the Retirement Living Sector, enhancing living conditions for residents.
- Lead refurbishments and upgrades for the Banking Sector, improving customer experience and operational efficiency.
- Top Projects Delivered: Various Childcare Turnaround Projects - ranging from $50k - $350k, Various Independent Living Unit Refurbishment Works - ranging from $60k - $140k, Branch Refurbishment - Westpac Ringwood (VIC) - $200k, Branch Refurbishment - Westpac Wallsend (NSW) - $140k
Project Manager
New Life Building
11.2022 - 03.2024
- Successfully organize and deliver multiple refurbishment projects for Barristers Chambers within tight deadlines.
- Manage remedial works for strata buildings, ensuring compliance with safety and quality standards.
- Collaborate with cross-functional teams to streamline project workflows, enhancing efficiency.
- Coordinate internal and external resources, ensuring projects remain within scope, schedule, and defined budgets.
- Establish and maintain relationships with client stakeholders, providing regular updates on project status.
- Attend site meetings with Client Stakeholders and/or SubContractors to discuss scopes of work.
- Top Projects Delivered: Remedial Works for Strata: Terrace Balcony Replacement at Double Bay - $560k, Remedial Work for Strata: Water Ingress Facade Remediation - $320k
Project Manager - Minor Works
NGP Building Australia
10.2021 - 11.2022
- Manage multiple projects in Aged Care and Nonprofit sectors, focusing on refurbishments and repairs.
- Foster strong client relationships to ensure project alignment with client needs and expectations.
- Deliver projects on time and within budget, enhancing client satisfaction and trust.
- Lead and manage projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation.
- Coordinate internal and external resources, ensuring projects remain within scope, schedule, and defined budgets, in collaboration with project site managers.
- Analyse project progress and, when necessary, adapt scope, timelines, and costs to ensure that project team adheres to project requirements.
- Establish and maintain relationships with client stakeholders, providing day-to-day contact on project status and changes.
- Top Projects Delivered: 12 x Room Refurbishment - Baptist Care - $220K, Kitchen and Flooring Refresh - The Salvation Army - $40K, Room Access Modifications incl New Bathroom - Baptist Care - $80K, House 5 & 7 Refurbishment Works - The Salvation Army - $100K
Helpdesk Office Manager
NGP Building Australia
07.2020 - 10.2021
- Manage and Support the Helpdesk Staff in delivering an efficient service, whilst maintaining client stakeholder relationships.
- Oversee a team of Service Coordinators in the Facilities Maintenance division, ensuring high productivity and adherence to deadlines.
- Foster strong client relationships through regular stakeholder meetings and comprehensive reporting.
- Successfully manage budgets, optimizing resource allocation.
Service Coordinator - Helpdesk & Minor Works
NGP Building Australia
01.2019 - 07.2020
- Coordinate and administer the completion of quoted and reactive works as needed for each task.
- Coordinated urgent minor works and facilities maintenance across diverse sectors, including aviation, aged care and education.
- Liaised with contractors to ensure timely delivery of repairs, enhancing service efficiency.
- Implemented streamlined processes that improved response times by 25%, resulting in increased client satisfaction.
Education
General Construction Induction Training Card (White Card) -
Licences 4 Work
10.2021 - 10.2021
AATQB Bookkeeping Pathway -
The Career Academy
Advanced Diploma of Hospitality Management -
Ryde TAFE
Skills
- Project coordination
- Lead and manage projects
- Prepare RFQs
- Adaptability
- Understanding client requirements
- Understanding operational needs
- Maintain Client Relations
- Prepare Management Reports
- Leadership
- Budget management
- Time management
- Schedule management
- Task prioritization
- Budgeting and forecasting
- Stakeholder communications
References
Available upon request
Timeline
Project Manager
Modus Projects
03.2024 - Current
Project Manager
New Life Building
11.2022 - 03.2024
General Construction Induction Training Card (White Card) -
Licences 4 Work
10.2021 - 10.2021
Project Manager - Minor Works
NGP Building Australia
10.2021 - 11.2022
Helpdesk Office Manager
NGP Building Australia
07.2020 - 10.2021
Service Coordinator - Helpdesk & Minor Works
NGP Building Australia
01.2019 - 07.2020
AATQB Bookkeeping Pathway -
The Career Academy
Advanced Diploma of Hospitality Management -
Ryde TAFE