Michelle Wason

• Work cross-functionally with clients, management and other departments to maintain effective operations of Accounts Receivable processes.
• Oversaw and maintained reporting, documentation and recordkeeping requirements for the Accounts Receivable position in the Finance department.
• Investigated and evaluated customers for potential risk factors.
• Reduced past due balances and bad debt by coordinating collection efforts with health funds, government organizations and billing departments.
• Negotiated settlements and payment terms with customers and delivered customized payment plans and Direct Debit processes.
• Compiled data critical to analysis of annual bad debt.
• Referred delinquent accounts to collections department or outside resources.
• Complied with established internal controls and policies.
• Supported financial director with special projects and additional job duties.
• Devised collection recovery strategies to resolve customer issues and delinquent cases.
• Management and on charging/revenue collection of NHW contracts
• Supervision and assistance to Cashier
• Set up and Management of PRODA and RAM for NHW inclusive of adding subsidiary organizations and B2B devices
• Maintenance of NHW Fleet Management system
• Set up and Management of NHW Medicare Ineligible Fees structure and management of patients using this

Voluntary Position

Voluntary Position

Voluntary Position

Voluntary Position