Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Michelle Watson

Torbanlea,QLD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Labourer

Impact Carbon
Dundowran, QLD
01.2021 - 12.2023

DREDGE OPERATOR

  • Operated and maintained dredge equipment to ensure proper functioning.
  • Started power winches to change positions of dredges with cables.
  • Followed company policies by performing thorough equipment inspections prior to and after each shift.
  • Observed potential hazards and obstructions to maximize safe working conditions.
  • Adjusted controls on the dredge machinery to regulate speed, depth, direction, and angle of cut.
  • Employed best maintenance and safety practices with minimal complaints, incidents or lost-time accidents.
  • Ensured that all personnel working around the dredge were wearing appropriate protective gear.
  • Maintained operational standards by performing all duties in accordance with appropriate safety, environmental and security standards.

BIO-CHAR PROCESSOR

  • Perform pre-operational checks prior to each shift, including checking fluid levels and verifying safety devices are functioning properly.
  • Troubleshoot and repair carbon-setting machines, as needed.
  • Inspected and tested damaged machine parts and reported parts and repair needs to maintenance manager.
  • Followed instructions regarding duties and assignments for facility and machinery maintenance.
  • Adhere strictly to company policies and procedures related to safety, quality, and productivity.

FORKLIFT OPERATOR

  • Drove diesel-powered vehicles to transport materials between loading, processing and storage areas.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Relocated goods from dock area to appropriate storage locations.
  • cables.
  • Regulated speed and direction of loader or dozer.
  • Adhered strictly to environmental regulations when operating the dredge.
  • Conducted regular inspections of equipment prior to use ensuring it was in good working condition.

Customer Service Associate, Paint Department

Bunnings Warehouae
Hervey Bay, QLD
01.2009 - 11.2023
  • Greeted customers and provided assistance with paint selection.
  • Developed relationships with key suppliers to secure best pricing for products.
  • Managed customer telephone inquiries by giving accurate product information and product selection advice.
  • Resolved customer complaints promptly and professionally while maintaining a positive attitude.
  • Provided expert advice on color matching, application techniques and product usage.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained current pricing information and informed customers of discounts and promotions to maximize customer spending and increase revenue.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Tracked inventory levels using computerized system; ordered additional supplies as necessary.
  • Ordered product, stocked shelves and neatly and safely displayed products with corresponding information to fulfill customer painting needs in welcoming environment.
  • Demonstrated knowledge of paint types, faux and decorative finishes, painting tools and adhesives, solvents and caulk to offer customized recommendations for customer projects.
  • Computed purchases and received and processed cash or credit payment.
  • Coordinated with other departments within the store to ensure smooth operations.
  • Adhered to all safety regulations when handling hazardous materials such as thinners and solvents.
  • Performed cashier duties including ringing up sales, taking payment, issuing receipts and providing change.
  • Attended training sessions to stay up-to-date on trends in the industry as well as changes in company policy.

Skills

  • Strong Communication and Interpersonal Skills
  • Positive Customer Engagement
  • Engaging With Diverse Customers
  • Calm Under Pressure
  • Self-Directed
  • Active Listening
  • Attention to Detail
  • Problem-Solving
  • Complaint Handling
  • Multitasking
  • Cash Handling
  • Inventory Management
  • Product Knowledge
  • Informed Product Selections

Certification

  • Forklift Ticket

References

References available upon request.

Timeline

Labourer

Impact Carbon
01.2021 - 12.2023

Customer Service Associate, Paint Department

Bunnings Warehouae
01.2009 - 11.2023
  • Forklift Ticket
Michelle Watson