Rhiannon White
Cranbourne
Summary
After a 9 year break in my career to care for my family, I am now ready to devote my time to my career and I’m looking forward to securing employment with an innovative and reliable company. I believe I have valuable experience to offer with five years progressively responsible experience in administration and accounting. I consider myself extremely detail oriented and able to work with minimal supervision with strong organizational skills and excellent interpersonal communication.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Home Duties
Self Employed
03.2015 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
CUSTOMER SERVICE OFFICIER/SALES
SIKA AUSTRALIA PTY LTD
03.2009 - 01.2014
- Answering Switch in a prompt and professional manner
- Assisting Clients as a priority
- Answering Customer enquiries
- Quote, Invoice and Credit processing and Processing Account Applications
- Processing and Checking orders in a timely manner – Fast and accurate processing of up to 100 orders, 100 invoices and generally 100+ calls in between
- Data Entry
- Spreadsheet Management
- Responsible for organizing QLD Concrete plant additive orders
- Ability to meet deadlines
- Filing, Mailing and Incoming mail management
- Company Banking
- Email Management
- Pick & Packing of Orders in warehouse
- Booking Delivery Transport Companies
- Dealing with Customer complaints in a professional manner
- Ensuring procedures are followed correctly
- Responsible for Staff Training
- Stock take and stock management
- Administration Duties including ordering of office supplies
- Fire Officer
- Opening and Closing of the store
- Assisted Customers with their purchase
- Trained Staff on product usage
OFFICE MANAGER
PROSPECT MARKETING
06.2007 - 12.2008
- Reception
- Office Administration
- Customer Service
- Answering Customer Calls
- Data Entry
- Database Management
- Assisting Customers with Complaints and Queries
- Processing of orders
- Banking and processing of EFT payments
- Training of New Staff
- Filing, Sending Mail and Incoming Mail Management
Education
Counselling Diploma - Counselling
Torrens University Australia
12-2025
Skills
- Effective problem resolution
- Detail-oriented and dependable
- Proficient in computer applications
- Proficient in Microsoft Office, Dynamics AX, System 77 & Lotus Notes
- Efficient learner
- Maintain composure in challenging situations
- Time management
- Attention to detail
Timeline
Home Duties
Self Employed
03.2015 - Current
CUSTOMER SERVICE OFFICIER/SALES
SIKA AUSTRALIA PTY LTD
03.2009 - 01.2014
OFFICE MANAGER
PROSPECT MARKETING
06.2007 - 12.2008
Counselling Diploma - Counselling
Torrens University Australia
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