Michelle Woltering
Midland,WA
Summary
Collaborative, safety focused leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Store Manager in Training
Kmart
02.2023 - Current
- Improved store efficiency by streamlining inventory management and implementing effective merchandise organization strategies.
- Managed store financials, including budgeting, expense tracking, and accurate reporting to ensure profitability and sustainable growth.
- Enhanced staff productivity by providing thorough training, clear expectations, and consistent performance feedback.
- Oversaw daily store operations, ensuring smooth workflows and timely completion of tasks for optimal customer experience.
- Implemented loss prevention measures, reducing shrinkage rates and protecting company assets.
- Fostered a positive work environment by promoting teamwork, open communication, and employee recognition initiatives.
- Evaluated employee performance against established goals, providing coaching or corrective action as needed to support individual development plans.
- Led weekly staff meetings to discuss operational updates, address concerns or challenges, and celebrate team successes.
Manager
Kmart
11.2014 - 02.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Streamlined warehouse operations for increased efficiency through process improvements and staff training.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
Retail Manager
Coles Supermarket
01.2006 - 10.2012
- Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
- Improved order fulfillment rates by closely monitoring stock availability and promptly addressing shortages.
- Increased employee productivity through effective training programs, performance evaluations, and feedback sessions.
- Optimized supply chain processes by collaborating with suppliers, distributors, and transportation providers for seamless inventory management.
- Ensured compliance with industry regulations and safety protocols in all aspects of inventory management operations.
- Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
- Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
- Analyzed inventory data to identify and address stock discrepancies.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Education
Associate of Arts - Visual Arts
Edith Cowan University
Perth, WAGraduated Year 12 -
Frederick Irwin Anglican School
Mandurah, WA1999
Skills
- Conflict resolution
- Inventory management
- Change management
- Effective communication
- Cross-functional collaboration
- Health and Safety focused
- Team Management
- Process improvement
- Store Operations
- Operations Oversight
- Team Training and Development
- Accustomed to long hours/shift work
- Manual Car licence
- Mechanically minded
Certification
Unrestricted Manual Car Licence
References
References available upon request.
Timeline
Store Manager in Training
Kmart
02.2023 - Current
Manager
Kmart
11.2014 - 02.2023
Retail Manager
Coles Supermarket
01.2006 - 10.2012
Associate of Arts - Visual Arts
Edith Cowan University
Graduated Year 12 -
Frederick Irwin Anglican School