Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Michelle Yanez

Brisbane,QLD

Summary

I am an outgoing and cheerful worker with more than 10 years of experience in hospitality. Customer service is my skill. Always keen to assist and kindly help the guest. I am seeking a casual or part time position in hospitality industry as a wait staff, bartender or kitchen assistant. Available to work 24 hours per week, Monday, Tuesday and Friday from 6:00am until 12:00pm and from 6:00pm onwards, Wednesday and Thursday from 13:30, and any time on weekends.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Front Desk/ Waitress

Corbett & Claude
01.2024 - 02.2024
  • Receive customers, Take the orders, Clean the tables, Bring customers to the table, Serve food and drink

Development of Tourism Projects in the Province of Picincha

Pichincha Prefecture, Ecuador
05.2015 - 09.2023
  • Provide tourism training, Carry out "Tourism Development Plan", Solve the tourist needs of the territory, Tour guide, Create new mountaing bike routes. organize tourist tours.

Bartender / Waiter

El Prado
07.2020 - 09.2022
  • Preparing alcoholic and non-alcoholic beverages for bar and table patrons, Assessing customer's needs and making appropriate recommendations

Lifeguard

Cedar Point, (Amusement park)
06.2014 - 09.2014
  • Respond to emergencies and rescue swimmers in danger of drowning, Perform first aid procedures

Customer Support

Tienda El Quinde - Tourist Information
01.2014 - 04.2014
  • Welcoming and serving tourists, Keeping front desk clean and tidy, Give information about tourist places or locations

Education

Knowlege Co-Creation Program on "Tourism Marketing an Promotion for New Normal" -

JICA Corporation
01.2023

Bachelor of Tourist Enterprises Management and Enviromental Conservation -

Universidad Tecnológica Equinoccial
01.2015

Skills

  • Excellent customer service skills
  • Ability to work in a high paced environment
  • Punctual and reliable
  • Excellent time management
  • Multi-tasking
  • Safe Food Handling
  • Customer Service
  • Point of Sale (POS) system operations
  • Order Taking

Languages

Spanish
Native/ Bilingual
English
Professional
Italian
Elementary

Certification

  • RSA
  • Food Safety Certification

References

  • Hanna Ramos, Managment, Corbett and Claude, 043849 3160; hannah.ramos@corbettandclaude.com.au
  • Yessenia Saltos, Head chef at "El Prado", +593 960134799

Timeline

Front Desk/ Waitress

Corbett & Claude
01.2024 - 02.2024

Bartender / Waiter

El Prado
07.2020 - 09.2022

Development of Tourism Projects in the Province of Picincha

Pichincha Prefecture, Ecuador
05.2015 - 09.2023

Lifeguard

Cedar Point, (Amusement park)
06.2014 - 09.2014

Customer Support

Tienda El Quinde - Tourist Information
01.2014 - 04.2014

Knowlege Co-Creation Program on "Tourism Marketing an Promotion for New Normal" -

JICA Corporation

Bachelor of Tourist Enterprises Management and Enviromental Conservation -

Universidad Tecnológica Equinoccial

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Michelle Yanez