MICHELLE ANN SAMSON
Registered Undergraduate Student Of Nursing
Southbank,VIC
Summary
Registered Undergraduate Student of Nursing from the University of Melbourne. Applies nursing process and performs delegated functions under direction and supervision of Registered Nurse. Collaborates with patient and family to offer evidence-based nursing care and coordinates care delivery with members of interdisciplinary team. Proven ability to escalate and handle medical emergencies, strong communication with patients and a passion for helping people
Completed clinical placements:
RMH - Royal Park Campus ( 05/27/2019 - 06/14/2019) - 120 hours
Royal Melbourne Hospital (10/14/2019 - 11/01/2019) - 120 hours
Victoria Clinic (02/03/2020 - 02/28/2020) - 160 hours
St. Vincent's Public Hospital- ICU (04/26/2021 - 05/21/2021) - 160 hours
Overview
11
11
years of professional experience
Work History
Registered Undergraduate Student of Nursing
St. Vincent's Hospital Melbourne
05.2021 - Current
- Participated in delegated care delivery relating to patient's activities of daily living, ensuring their comfort and personal needs are maintained.
- Assisted nursing staff in providing safe patient environment and ensuring patient safety.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Advocated for patients.
- Communicated concerns and queries that positively impact patient's care and recovery.
- Performed nursing skills within RUSON's scope of practice.
COVID Marshall - Australian Open
Melbourne , VIC
01.2021 - 01.2021
- Ensured safe environment for Australian Open participants and support group.
- Undertook transport-escort arrangements, supported quarantine compliance including spot checks and strict personal protective equipment compliance.
- Reported breaches in infection control and personal protective equipment use.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Service Representative
TSA Group
Burwood , VIC
11.2018 - 01.2021
- Managed over 50 client calls per day.
- Responded efficiently and accurately to clients explaining possible solutions, and ensured that clients felt supported and valued.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
- Utilized software, databases, scripts, and tools appropriately, meeting KPIs.
Medical Administrator and Patient Coordinator
UPANDRUNNING Medical Center
Dubai, United Arab Emirates
08.2011 - 06.2018
- Led the diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development and patient relations.
- Handled tasks of scheduling, staffing, record-keeping, and maintenance of necessary supply levels.
- Coordinated and scheduled appointments, consultations, and surgeries for consultants/ surgeons practising physicians and other multidisciplinary teams members.
- Scheduling of patients, insurance verification, in-take paperwork, requesting scripts and test results, collecting payments.
- Maintained high quality of customer service and organization.
- Responsible for accurate input, timely update and retrieval of data using different systems (electronic and paper-based), including both patient/client records.
- Helped improved policies and procedures that greatly improved patient outcomes and delivery of care.
- Developed and implemented standard operating procedures that are in alignment with regulations set by UAE's Department of Health Authority.
Registered Nurse
Manila Adventist Medical Center
Manila, Philippines
06.2009 - 06.2011
- Managed two to four medical and surgical ward patients per shift.
- Experienced rotation on ICU, ER, Med-surgical, Dialysis and Pediatric unit.
- Provided direct patient care, stabilized patients and determined next course of action.
- Managed care from admission to discharge, including patient assessments, medications, orders and treatment, care planning, health educations and discharge support.
- Organized and managed patients undergoing various therapies and procedures.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Education
Master of Nursing Science -
University of Melbourne
Bachelor of Science - Nursing
Manila Adventist Medical Center
Skills
Critical thinking
undefinedAccomplishments
COVID-19 Vaccination Training – TORRENS HEALTH (February 15, 2021)
Vaccination Procedure E-learning Package - Melbourne Vaccine Education Centre (February 15, 2021)
Use of Multi-dose Vials E-learning Package – Melbourne Vaccine Education Centre (February 14, 2021)
Hand Hygiene and Manual Handling (February 2021)
CPR First Aid (November 2020)
Professional Regulation Commission Registered Nurse (Philippines) (June 2008).
References
Jayde Cuffe - Acting Nurse Unit Manager at St. Vincent's Hospital
jayde.cuffe@svha.org.au
Contact number - 9231 4829
Ben Picone (CCN) - Clinical Nurse Educator at St. Vincent's Hospital
ben.picone@svha.org.au
Contact number - 9231 4500
Timeline
Registered Undergraduate Student of Nursing
St. Vincent's Hospital Melbourne
05.2021 - Current
COVID Marshall - Australian Open
01.2021 - 01.2021
Customer Service Representative
TSA Group
11.2018 - 01.2021
Medical Administrator and Patient Coordinator
UPANDRUNNING Medical Center
08.2011 - 06.2018
Registered Nurse
Manila Adventist Medical Center
06.2009 - 06.2011
Bachelor of Science - Nursing
Manila Adventist Medical Center
Master of Nursing Science -
University of Melbourne
Similar Profiles
Admire KandawasvikaAdmire Kandawasvika
Primary Mental Health Psychiatric Nurse Grade 3 at St Vincent's Hospital (Melbourne) LimitedPrimary Mental Health Psychiatric Nurse Grade 3 at St Vincent's Hospital (Melbourne) Limited
Carlvin Jane OlegarioCarlvin Jane Olegario
ICU Nurse at St. Vincent's Hospital MelbourneICU Nurse at St. Vincent's Hospital Melbourne
Sihan (Angela) YuanSihan (Angela) Yuan
Nursing Student at Royal Melbourne HospitalNursing Student at Royal Melbourne Hospital