Yee Nim Choi
Melbourne,VIC
Summary
Due to graduate in the subject of social work in 2022, I have acquired the communication skills from my course as well as the year of working in non-governmental organizations and working in different companies. I am dependent, responsible and keen on building a positive relationship with teammates.
Overview
1
1
year of professional experience
Work History
Social Worker (Part Time)
Christian Family Service Centre
05.2023 - 09.2023
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Collaborated with other professionals to plan and coordinate care for clients.
- Facilitated group therapy sessions to build supportive, communicative client networks.
Social Worker (Part Time)
Tung Wah Group Of Hospitals
11.2022 - 09.2023
- Maintained basic orders in the hostel.
- Updated client documentation for accurate, compliant and current records.
- De-escalated stressful situations through individual interventions.
Waitress (Part Time)
Bake House
09.2022 - 12.2022
- Serviced food to the customers.
- Helped cleaning tables after customers finish their meals.
- Greeted customers warmly and pleasantly answered inquiries.
- Recommended specific product options to meet customer needs.
- Identified interest in customers by explaining products and services and initiating conversations.
Shop Assistant (Part Time)
Slime It
06.2022 - 12.2022
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Sales Associate
Bears And Friends
05.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Bachelor of Science - Social Work
Hong Kong Shue Yan University
Hong Kong 05.2022
Skills
- Interpersonal Communication
- Relationship Building
- Social Perceptiveness
- Dependable and Responsible
- Organization
- Problem-Solving
- Microsoft Office
Languages
English
Full Professional
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Native or Bilingual
Hobbies
Riding, playing squash, learning languages
Timeline
Social Worker (Part Time)
Christian Family Service Centre
05.2023 - 09.2023
Social Worker (Part Time)
Tung Wah Group Of Hospitals
11.2022 - 09.2023
Waitress (Part Time)
Bake House
09.2022 - 12.2022
Shop Assistant (Part Time)
Slime It
06.2022 - 12.2022
Sales Associate
Bears And Friends
05.2022 - 09.2022
Bachelor of Science - Social Work
Hong Kong Shue Yan University
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