Highly dedicated professional, focusing on success through effective communication, development of accurate efficient processes and maximum productivity. Strong leader and team player with track record of superior performance in a fast-paced, multi-faceted business environment. Demonstrated strength in quickly understanding, handling, and resolving real business challenges. Budget management and vendor relations expertise. Designed and developed training programs and course materials.
Overview
14
14
years of professional experience
Work History
Associate Lecturer in Operations Management
The University Of Melbourne
12.2017 - Current
Participated and led committee meetings to remain aware of developments in subject.
Inspired discussions through presentation of thought-provoking material, preparing students for rigors of Business Analytics and Decision Making field.
Scheduled lab and study sessions for students to increase subject understanding.
Led engaging lectures with audience awareness in mind, allowing feedback to inform lecture facilitation.
Administered exams for students to test comprehension and measure progress.
Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
Selected and designed lesson plans and curriculum to meet academic objectives.
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Achieving 4.93/5 in overall subject survey by students.
Attending approximately 20 emails/enquiries per day.
Senior Supply Chain Analyst
NIMA Accessories Australia
03.2013 - 09.2017
Supported senior company leaders by delivering reports outlining performance to drive process improvements.
Built long-term relationships due to prompt and courteous service.
Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
Conducted data analysis to identify bottlenecks in supply chain and develop solutions to optimize operations.
Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.
Business Production Analyst
ANZ Banking Group
04.2010 - 12.2012
Identified root causes of recurring problems to implement effective solutions.
Worked closely with test, development and requirements team members to analyze, investigate and resolve common issues.
Provided daily support with escalated ticket resolution and liaised with business and technical leads.
Provided consultative assistance to technical staff and business unit clients by recommending and implementing solutions to business problems.
Identified manual processing deficiencies and instituted automation techniques, and increasing workflow efficiency 20%.
Analyzed applications and recommended necessary upgrades and patches.
Reported on findings and made proactive and targeted recommendation to senior leaders.
Education
MBA - Applied Commerce And Management
University of Melbourne
Melbourne, VIC
08.2009
Bachelor of Science - Theoretical Economics
University of Tehran
Tehran
09.2006
Skills
Academic Research
Problem Solving
Time Management
Conflict Resolution
Effective Communication
Critical Thinking
Research and Analysis
Presentations
PowerPoint
Timeline
Associate Lecturer in Operations Management
The University Of Melbourne
12.2017 - Current
Senior Supply Chain Analyst
NIMA Accessories Australia
03.2013 - 09.2017
Business Production Analyst
ANZ Banking Group
04.2010 - 12.2012
MBA - Applied Commerce And Management
University of Melbourne
Bachelor of Science - Theoretical Economics
University of Tehran
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Kiet PhanKiet Phan
Learning Assistant at The University of MelbourneLearning Assistant at The University of Melbourne