Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mickayla Andrews

The Gap,QLD

Summary

Professional food service worker with strong background in maintaining high standards and delivering results. Proven ability to handle food preparation and customer service in fast-paced environments, ensuring efficiency and quality. Reliable team player with excellent communication skills, known for flexibility and positive attitude.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Deli assistant

Feast On Fruit And Delicatessen
03.2024 - Current

Since starting at Feast on Fruit, it has further pushed me to learn and utilize my skills and responsibilities as a Deli Assistant. These skills and responsibilities include:


  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Prepared deli items according to customer specifications, ensuring quality and freshness.
  • Operated slicing equipment and scales accurately for precise portioning of meats and cheeses.
  • Maintained cleanliness and organization of deli area, adhering to health and safety standards.
  • Collaborated with team members to optimize workflow during peak hours, improving service efficiency.
  • Trained new staff on food handling procedures and customer service best practices.
  • Developed daily inventory checks to ensure stock levels met demand without overstocking waste.
  • Implemented new storage techniques that minimized spoilage, contributing to cost reduction efforts.


  • Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.

Retail assistant/Cashier/Deli assistant/Supervisor

Iga Tingalpa
07.2020 - 02.2024
  • Date checking, packing, labelling, ticketing, and marking down stock throughout the store. In addition, working in the Delicatessen has taught me all about proper PPE, food health and safety and further enriching my skills in customer and food service. These skills have been essential to my Certificate III Business, which took place during my employment at IGA. In addition to this, I also practiced the following:
  • Assisted customers with inquiries, ensuring high levels of satisfaction and service quality.
  • Managed inventory levels, restocking shelves to maintain optimal product availability.
  • Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
  • Trained new staff on store procedures and customer service standards, fostering team collaboration.

Deli Assistant

Coles Cannon Hill
01.2023 - 01.2023
  • Although my employment at Coles was brief, it has further engaged my experience and knowledge on preparation and health and safety when managing fresh foods. Skills I have gained include PPE, using a slicer, food handling and preparation.

Team member

Kmart Cannon Hill
01.2022 - 01.2022
  • Working at Kmart further enriched my skills in customer service, communication, and activeness around the workplace. Working with a diverse team, Kmart taught me about teamwork and sharing the workload. This workload ranged from stocking shelves, stock take, tending to customer needs and cleaning and tidying.

Cashier

Y'eaten? Real Barrow Tucker
01.2020 - 01.2020
  • My first job as a cashier was the beginning grounds to my working career. For my brief time there, I learnt a variety of skills such as counting money, food prep and cleaning and sanitizing.

Education

High School Diploma -

Brisbane Bayside State College
Brisbane, QLD
11-2023

Skills

  • Cleanliness and sanitation
  • Meat slicing expertise
  • Loading and unloading
  • Customer service
  • Strong work ethic
  • Work area maintenance
  • Hospitality service expertise

Certification

Certificate III - Business

Certificate III in Business in November 2023 through Vocational Education and Training (VET) Qualification during High School and completed fully via traineeship.

Through this traineeship, it has provided a versatile foundation, teaching me how to utilize skills essential in a Retail/Hospitality environment. These skills include:

  • Being able to adapt well to any sudden changes in a work environment, along with developing strong management and problem solving abilities.
  • Critical thinking and problem solving
  • Assisting with workplace safety and health
  • Customer Service and complaint handling


Timeline

Deli assistant

Feast On Fruit And Delicatessen
03.2024 - Current

Deli Assistant

Coles Cannon Hill
01.2023 - 01.2023

Team member

Kmart Cannon Hill
01.2022 - 01.2022

Retail assistant/Cashier/Deli assistant/Supervisor

Iga Tingalpa
07.2020 - 02.2024

Cashier

Y'eaten? Real Barrow Tucker
01.2020 - 01.2020

High School Diploma -

Brisbane Bayside State College
Mickayla Andrews