Hi, I’m
MICQUEALA WILHELM
Sunshine Coast
Summary
I am a vibrant and enthusiastic individual with a compassionate heart towards others. I am highly dedicated and strive to give my best in all that I do. Values that I prioritize, are to live with excellence, perseverance, humility, and honor. Having a positive mindset and doing things with diligence helps one to succeed. I thrive in an environment that fosters communication and organization. I greatly enjoy supporting people and helping them achieve their life goals. To be a part of people's journey to health, healing, and success brings me no greater joy.
Overview
10
years of professional experience
Work History
Lifestyle Supports
Disability Support Worker
03.2022 - Current
Job overview
- Assisted with clients' daily living activities and social outings per participants' daily activity schedule
- Management and Administration of medication Implementation of Individual Care Plans and Behaviour Support Strategies Support clients' mental, emotional, and physical well-being
- General household tasks including cleaning, laundry, bedmaking, and meal preparation.
Inner Health and Counselling
Disability Support Worker
01.2022 - Current
Job overview
- Supporting Clients with Community Access to anticipate activities and routines
- Personal Care with clients with Hemiplegia, being about to know how to support toileting
- Communication with other support communities and companies Remote work with the company with all communication via email and messaging
- Autonomously work with the clients as work is based in a different city
- Worked alongside speech therapist, O.T., podiatrist, and G.P
- To achieve the same goal of supporting clients to the best of their abilities
- Have comprehensive insurance for community access over weekend trips to markets, church, and other events the client is interested in.
Afford
Disability Support Worker
03.2020 - 12.2021
Job overview
- Supported clients with daily support needs
- Supported Emotional support and regulation
- Assisting with domestic tasks Assisting with Daily Activities Medication management Learnt each client's communication ways
- Helping and guiding clients with care plans and prepping goals
- Daily Transportation of small cars and buses Supported with recreational sports and activities
- Providing Physical care needs and toileting PC Worked alongside doctors and therapists to achieve client's health needs and goals
- First Aid – Dressing wounds, administering medication and first aid if required (and qualified to do so) Collaboratively explore the needs of the client and plan support and opportunities for wellness and growth High patience and empathy are required, and I have grown through this job
- I managed and ran MasterChef classes for the hub for day service programs
- Collaborated with coworkers and created a fun and supportive environment to help each other with our client's needs.
The Perfect You Choice
Disability Support Worker
09.2019 - 02.2020
Job overview
- Worked alongside clients with a variety of disabilities, including Parkinson's, Schizophrenia, Amputee, and autism spectrum disorder
- Worked under various times of the day-night shifts as well
- Record daily shift reports of clients Communicate with the client regarding daily tasks, outings, events, and family-orientated plans
- Followed NDIS plans and worked alongside healthcare plans, insurance, and more
- Assisted clients with scheduling physiotherapy, hospital check-ups, surgery, GP, and dental appointments
- Supported clients in making each day joyful, happy, complete, and productive to work towards each day.
Au Pair/ Nanny in America
Full-Time Au Pair
09.2017 - 09.2019
Job overview
- Help plan their daily sports, lessons, and activities; prepared lunch and made them breakfast; cleaned on everyday basics; did the laundry of 3 boys; and walked their dog, Dusty
- I drove boys to and from school daily and took them to daily activities after school, ranging from soccer, baseball, ice hockey, dancing, tennis, swimming, gymnastics, French, chess, and much more
- Learnt a lot about American culture, food, sports, and people
- Was with the same host family for two years in Washington D.C Grew communication capacity with community parents, au pairs (International students), and professional Individuals.
The Intelligentsia Agency
Executive Assistant to the CEO
05.2018 - 01.2019
Job overview
- Support and assist CEO, clerk work, cleaning, mail orders, scheduling meetings, and Answering calls on her behalf
- Apart from a podcast for the company, attend and schedule company meetings and arrange times and dates for speaking engagements
- Plan work meetings, entertainment parties, work events, and other events such as birthdays
- Provide Administrative Assistance Conduct research
- Problem Solved situations.
Bean Restaurant Calvary
Executive Manager
07.2017 - 09.2017
Job overview
- Operating Cash register, answering phone calls, organizing stock in and out of the store, rostering employees, Organising training sessions for baristas, keeping the vision and work ethic to 100% in the workplace, Unpacking and organizing stock, Open store procedures and Closing procedures
- Assistance to the Manager with clerk work, decision-making, meetings, and personal needs.
Terry White Chemist Stockland
Pharmacy Assistant
12.2016 - 06.2017
Job overview
- Operating Cash register, answering phone calls, clerk work, Stocktake, refilling stocktake in store, understanding how to deal with thieves and Customer service to help and provide the correct product or item in need, and opening and closing the store.
TJ Maxx
Christmas Casual Retail
12.2015 - 01.2016
Job overview
- Serve Customers on POS, organized and cleaned sections of the store, Stocktake & Lite Cleaning
Jamaica Blue Castletown
Casual Café junior
07.2014 - 07.2015
Job overview
- Cleaned tables, served customers on the till, washed all dishes, Closed down shop, served hot and cold drinks, and provided customer service 24/7.
Education
University of The Virgin IslandsNashville, Georgia
Sign Language Essentials course
Calvary Leadership College
One-year Leadership College
Calvary Christian CollegeTownsville, Queensland
Music School Captain for Highschool Year 6- Year 12
12.2016
Calvary Christian CollegeTownsville, Queensland
Certificate Senior Education Year 12
12.2016
Skills
- Daily living assistance
- Housekeeping and meal preparation
- Personal Care
- Independent Living Support
- Relationship Building
- Documentation skills
- Documentation And Reporting
- Client Confidentiality
- Incident Reports
- Mobility support
- Disability Services
- Computer Skills
- Meal Planning
- Health and safety
- Daily Living Requirements
- Individual Support Plans
- Household chores
- Dressing assistance
- Creative Thinking
- Family Communication
- Risk Assessments
- Emotional Support
- Team Leadership
- Transportation Assistance
- Social Skills Development
- Safety Management
- Client Transportation
- Personal Growth Support
- Feeding Assistance
- Grooming support
- Medication organization
- Client Needs Assessment
- Behavior Support Plans
- Flexible Schedule
- Progress Documentation
- Life Skills Training
- Multicultural Sensitivity
- Appointment management
- Therapeutic Interventions
- Sign language
- Problem-Solving
- Decision-Making
- Patient support
- Infection Control
- Assessing needs
- Certified in CPR/AED
- Goal Setting
- Networking with staff
- Progress Monitoring
- Paperwork Organization
- Crisis Response
- Work Planning and Prioritization
- Conflict Negotiation
- Quality Assessment
- Disability Awareness
Personal Information
Date of Birth: 07/24/1999
Awards
- First Aid Certificate Issued 2024
- Valid Blue Card 2024
- Leadership College Calvary Christian College 2020 – 2022
- 1 Year of Occupational Therapy Studies in USC
- Multiple Training certificates in Mandle handling, Hoist maneuvering, Medication, Mental Health.
Volunteer Experience
- Calvary Christian Church, Youth LEADER, Barista in Café, Kids Team, Worship Team & Leadership College, We provided support and care for Youth students, enabling them to have a supportive and safe environment. Led a small group of young teenagers, studying the bible, inviting them to enjoy life, the key organizer for Friday night gatherings with over 200 + young students. Consistent with community service inside Calvary over the past 10 years., 09/2016, True
- Calvary Gold Coast, Lead Young Adults, Enabling the community of young professionals to have community, find purpose, and together make a difference in our local city., 01/2020, 10/2022
- Red Frogs, Serve university young adults, Help support all young adults in vulnerable situations, providing food, water, and a safe environment. Provide emotional, physical & mental help through significant events such as schoolie., 10/2016, True
Timeline
Disability Support Worker
Lifestyle Supports
03.2022 - Current
Disability Support Worker
Inner Health and Counselling
01.2022 - Current
Disability Support Worker
Afford
03.2020 - 12.2021
Disability Support Worker
The Perfect You Choice
09.2019 - 02.2020
Executive Assistant to the CEO
The Intelligentsia Agency
05.2018 - 01.2019
Full-Time Au Pair
Au Pair/ Nanny in America
09.2017 - 09.2019
Executive Manager
Bean Restaurant Calvary
07.2017 - 09.2017
Pharmacy Assistant
Terry White Chemist Stockland
12.2016 - 06.2017
Christmas Casual Retail
TJ Maxx
12.2015 - 01.2016
Casual Café junior
Jamaica Blue Castletown
07.2014 - 07.2015
University of The Virgin Islands
Sign Language Essentials course
Calvary Leadership College
One-year Leadership College
Calvary Christian College
Music School Captain for Highschool Year 6- Year 12
Calvary Christian College
Certificate Senior Education Year 12
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