Middy Collier

• Resolved any operational challenges that arose during events by implementing effective problem-solving techniques quickly and efficiently.
• Enhanced customer satisfaction by providing top-notch service and addressing concerns promptly.
• Oversaw facility maintenance tasks to ensure a clean, safe, and aesthetically pleasing environment for guests at all times.
• Implemented cost-saving measures, effectively managing budgets without compromising on quality or service standards.
• Managed venue schedules, ensuring optimal utilization of space and resources.
• Evaluated employee performance regularly, identifying areas for improvement and providing constructive feedback for professional development.
• Monitored inventory levels for essential supplies, avoiding stockouts during peak times or high-demand events.
• Conducted regular safety inspections to maintain compliance with regulatory requirements and minimize risk at the venue.
• Assigned work to staff, set schedules, and motivated strong performance in key areas.
• Trained and supervised staff to consistently meet performance goals and customer service standards.
• Inspected equipment and facilities for signs of wear or damage impacting safety.
• Monitored budget and expenditures, keeping facility within budget.
• Mentored new hires, resulting in stronger staff development and increased productivity.
• Provided one-on-one mentoring to help individuals reach their full potential within the organization.
• Coached employees on best practices, providing constructive feedback to support their professional growth.
• Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
• Collaborated with subject matter experts to create accurate training content.
• Enhanced trainee engagement through interactive workshops and hands-on activities.
• Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
• Increased employee competency with creation of targeted skill development paths.

• Blue Collar recruiter for the drilling industry
• Qualifying candidates with full reference checks
• Organising medicals
• Working with candidates in all states of Australia
• Verified applicant references and employment details.
• Coordinated incoming job requisitions and applications.
• Promptly corresponded with applicants and coordinated and conducted interviews.
• Operated and maintained applicant tracking and candidate management systems.
• Specialized in recruiting well-qualified Drilling candidates.
• Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
• Partnered with Business Development Managers to ascertain hiring needs and subsequently provide candidate recommendations.

• Managing bookings, parties & events
• Running a team of minimum 3 & max 10 per shift
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Trained staff to each procedure while following the SWI's
• Carried out day-day-day duties accurately and efficiently.
• Worked flexible hours; night, weekend, and holiday shifts.
• Maintained energy and enthusiasm in fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Served customers and followed outlined steps of service.
• Resolved problems, improved operations and provided exceptional service.
• Collaborated with staff members to make accurate reservations.

Moved to NZ to study

• RF scanning & Troubleshooting (Investigations)
• Checked inventory and selected products from specific locations based upon availability.
• Prepared orders for shipment
• Uploaded package data to tracking system.
• Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
• Pulled orders quickly to maintain demanding productivity goals.
• Printed labels, packaged boxes and loaded into outbound containers.
• Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.

• General cleaning
• Sanitized and organized station and tools
• Answered phone calls and emails to schedule client appointments.
• Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.

• Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
• Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Dusted picture frames and wall hangings with cloth.

• Assisting the qualified in installing vanities & bathtubs
• Used compounds to waterproof areas, fill in cracks or produce special effects based on project demands.
• Operated hand tools and machines to cut material and achieve proper fit around obstructions.

• Assisting the qualified in installing vanities & bathtubs
• Used compounds to waterproof areas, fill in cracks or produce special effects based on project demands.
• Operated hand tools and machines to cut material and achieve proper fit around obstructions.