Midhat Civic

Represent the SDA at Woolworths Deer Park.

Promote the SDA to Union members and non-members.

Actively recruited team members in joining the SDA.

Attend to union members workplace concerns and inquiries.

Provide advice to Union members in accordance to their work related issues.

Suggested problem solving strategies to Union members per the Woolworths Code of Conduct, The Enterprise Bargaining Agreement and National Employment Standards.

• Customer Service.
• Stock replenishment.
• Stock Management.
• Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
• Contributed to positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
• Worked collaboratively within team.
• Merchandising skills.
• RF Device unit - Stock check and price enquiries.
• Participated in regular training sessions to stay updated on industry trends, new products and safety standards.
• Assisted customers with purchases by providing informed suggestions, educating customers on standard preparation.
• Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
• Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.

• Managed Nightfill team o and store.
• Received and accepted load.
• Conducted stock counts on RF device unit.
• Improved management skills by participating in rigorous training programs and workshops.
• Supported team members through work related injuries.
• Enhanced team performance by implementing effective communication strategies within group.
• Strengthened leadership skills by overseeing Nightfill work expectations and guided team members towards successful outcomes.
• Gained knowledge of company policies, procedures and processes.
• Acted with integrity, honesty and knowledge to promote culture of company.
• Handled unsafe work incidents in accordance to Woolworths policy.
• Resolved customer complaints.
• Acknowledged feedback from team to help improve performance and productivity.
• Locked and alarmed Woolworths Deer Park store.
• Handling of keys and Cash Office.