MIDYA SULTANI
Wollert,VIC
Overview
8
8
years of professional experience
Work History
Laser Clinics Australia
Skin/ Laser Therapist
03.2022 - Current
- Consistently met project deadlines by effectively managing time and prioritizing tasks accordingly.
- Provided excellent customer service through clear communication with clients regarding product specifications and requirements.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Enhanced client satisfaction by providing personalized skin therapy treatments and product recommendations.
- Improved skincare routines for clients by conducting thorough skin analyses and suggesting appropriate treatments.
Casual Work
Sheike Retail Store
11.2021 - Current
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Maintained clean sales floor and straightened and faced merchandise
- Stocked merchandise, clearly labelled items, and arranged according to size or colour
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Team Member
Smart Skin Clinic (Cosmetic Boutique Australia)
11.2021 - 03.2022
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours, night, weekend, and holiday shifts
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Beauty Salon
Customer Service
02.2020 - 07.2020
- Consulted with customers to assess needs and propose optimal solutions
- Trained and motivated employees to perform daily business functions
- Put together realistic budgets based upon costs and fees for successfully operating business
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Educator
Shining Stars Daycare
04.2019 - 08.2019
- Chose materials and developed lesson plans to enhance skills for individual students
- Built relationships and communicated with parents to provide best learning environment for children
- Collaborated with adults and children to provide safe and educational experience
- Developed and implemented engaging lesson plans to keep learner attention
- Managed classroom activities, parent conferences, and lesson plans.
Receptionist
Northern Hospital
03.2016 - 03.2017
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours, night, weekend, and holiday shifts
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe working environment
- Offered friendly and efficient service to customers and handled challenging situations with ease.
Education
Diploma - Health Science Nutrition
Torrens University Australia
Melbourne, VIC07.2023
Bachelor of Science - Health Sciences
Torrens University Australia
Melbourne, VIC08.2022
Certificate III - Laser and Intense Pulsed Light Safety and hair reduction course
Bravura Education
Online07.2021
Certificate III - Skin Resurfacing and Rejuvenation
Bravura Education
Online07.2021
Skills
- Flexible and Adaptable
- Flexible & Adaptable
- Collaboration
- Conflict Resolution
- Customer Service
- Self-Motivated
- Active Listening
- Good listening skills
- Decision Making
- Responsible
- Devised and deployed sales and marketing tactics to drive strategic growth and support the achievement of revenue goals
Timeline
Laser Clinics Australia
Skin/ Laser Therapist
03.2022 - Current
Casual Work
Sheike Retail Store
11.2021 - Current
Team Member
Smart Skin Clinic (Cosmetic Boutique Australia)
11.2021 - 03.2022
Beauty Salon
Customer Service
02.2020 - 07.2020
Educator
Shining Stars Daycare
04.2019 - 08.2019
Receptionist
Northern Hospital
03.2016 - 03.2017
Diploma - Health Science Nutrition
Torrens University Australia
Bachelor of Science - Health Sciences
Torrens University Australia
Certificate III - Laser and Intense Pulsed Light Safety and hair reduction course
Bravura Education
Certificate III - Skin Resurfacing and Rejuvenation
Bravura Education