Miesha Howlett
Singleton
Summary
Effective at choosing items to fulfil customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-orientated approach, Delivering great customer service skills and being able to work in a team.
Overview
3
3
years of professional experience
Work History
Online Grocery Associate
Coles
03.2024 - Current
- Managed inventory levels to ensure to availability of products for customers.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Provide customer support for technical issues related to the online ordering process.
- Delivered customer service.
Waitress Trainee
Bulga Tavern
02.2024 - Current
- Responded promptly to customer inquiries about menu items, ingredients and prices.
- Follow safety protocols when handling hot plates or sharp objects.
- Verified that all the dishes served met quality expectations.
- Checked that all the orders were accurate before delivering to customers.
- Delivered customer service.
Waitress Trainee
Albion Hotel
02.2021 - 03.2024
- Responded promptly to customer inquiries about menu items, ingredients and prices.
- Followed safety protocols when handling hot plates and sharp objects.
- Verified that all the dishes served met quality expectations
- Checked that all orders were accurate before delivering to customers.
- Greeted customers and provided menus.
- Assisted with food preparation tasks as requested by the head chef.
- Delivered customer service.
Education
Singleton High School
Singleton02.2024
Skills
- Complaint resolution
- Customer Engagement
- Order Accuracy
- Customer Service
- Decision-Making
- Planning and Organization
- Relationship Building
- Heavy Lifting
- Documentation And Reporting
- Upbeat and Outgoing Attitude
- Online Order Processing
- Strong work ethic
- Positive and Professional
- Order taking
- Food presentation
Timeline
Online Grocery Associate
Coles
03.2024 - Current
Waitress Trainee
Bulga Tavern
02.2024 - Current
Waitress Trainee
Albion Hotel
02.2021 - 03.2024
Singleton High School
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