Summary
Overview
Work History
Education
Skills
Timeline
Generic

Migara (Mig) Maddumapatabendi

Sydney,NSW

Summary

Dynamic National Business Manager with extensive experience in cultivating and growing business relationships, implementing strategic sales initiatives, and driving revenue growth. Proven success in change management, market analysis, and leading high-performance teams. Expert in key account management, customer service, and cross-functional team coordination, offering proactive solutions to advance company success.

Overview

21
21
years of professional experience

Work History

National Business Manager

Imperial Brands PLC
05.2024 - Current
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
  • Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
  • Identified profitable business leads and built pipeline of prospective customers.
  • Provided analytical rationale to identify, develop and implement activities within allocated account base.
  • Championed change management initiatives within the organization for smoother transitions during periods of growth or transformation.
  • Introduced new product lines that complemented existing offerings, increasing overall revenue streams.
  • Tracked competitor activities closely, enabling proactive adjustments to company strategies that ensured continued market leadership.
  • Established strong relationships with clients to maintain loyalty and encourage repeat business.
  • Analyzed market trends to identify new potential markets, leading to increased geographic reach and customer base expansion.

National Account Manager - Grocery Independent

Imperial Brands PLC
10.2022 - 05.2024
  • Built strong relationships with key decision-makers at the executive level within national accounts organizations.
  • Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
  • Supervised and trained new hires on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps.
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.

National Business Executive - Woolworths

Imperial Brands PLC
11.2020 - 10.2022
  • Developed strategy to combat increased competitive presence within territory.
  • Cultivated a high-performance culture rooted in accountability, transparency, trustworthiness, and continuous learning to drive company success.
  • Implemented data-driven decision-making to optimize resource allocation, driving revenue growth for the company.

Territory Manager

Imperial Brands PLC
02.2019 - 11.2020
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Sales Manager

Peninsula Motor Group
01.2015 - 02.2019
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Channel Development Manager

Lion Brewery PLC
08.2011 - 06.2014
  • Created comprehensive performance dashboards to track KPIs, enabling data-driven decision-making processes for continuous improvement efforts.
  • Led business development initiatives aimed at expanding the company''s presence in new markets through strategic channel partnerships.
  • Enhanced overall customer experience by addressing pain points identified through feedback from channel partners and their clients.

Business Manager

British American Tobacco
01.2004 - 08.2011
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Streamlined business processes by implementing new project management tools and techniques.

Education

Bachelor of Arts - Business Management

University of Sunderland
UK

Post-Graduate Diploma - Business Management

Wigan & Leigh College
UK

Skills

  • Operations Management
  • Cross-functional Team Coordination
  • Relationship Building
  • Organizational Development
  • Sales management
  • Key Account Management
  • Teamwork and Collaboration
  • Customer Service
  • Excellent Communication
  • Team Leadership

Timeline

National Business Manager

Imperial Brands PLC
05.2024 - Current

National Account Manager - Grocery Independent

Imperial Brands PLC
10.2022 - 05.2024

National Business Executive - Woolworths

Imperial Brands PLC
11.2020 - 10.2022

Territory Manager

Imperial Brands PLC
02.2019 - 11.2020

Sales Manager

Peninsula Motor Group
01.2015 - 02.2019

Channel Development Manager

Lion Brewery PLC
08.2011 - 06.2014

Business Manager

British American Tobacco
01.2004 - 08.2011

Bachelor of Arts - Business Management

University of Sunderland

Post-Graduate Diploma - Business Management

Wigan & Leigh College
Migara (Mig) Maddumapatabendi