Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Migel Arachchige Isuru Sampath De Silva

Quakers Hill

Summary

Dedicated and experienced Retail Assistant with over 8 years of experience in providing excellent customer service, managing store operations, and ensuring a seamless shopping experience. Skilled in inventory management, teamwork, and effective communication in both English and Sinhala. A strong leader with a proven ability to work collaboratively in fast-paced retail environments.

Overview

2020
2020
years of professional experience

Work History

Various Roles in Retail Field

  • Supported daily retail operations, including inventory audits, staff training, and customer assistance
  • Provided leadership in team settings, fostering a collaborative and results-oriented work environment
  • Adapted quickly to diverse retail environments, effectively managing tasks under high-pressure conditions

Retail Assistant

Zest Lanka International Private Limited
01.2015 - 01.2020
  • Delivered exceptional customer service by assisting customers with inquiries, purchases, and returns
  • Monitored and replenished stock levels to maintain an organized and visually appealing store
  • Operated POS systems for accurate billing and efficient checkout processes
  • Assisted in training and mentoring new team members to ensure adherence to company policies and standards
  • Contributed to achieving sales targets through upselling and cross-selling techniques
  • Maintained a clean and welcoming shopping environment for customers

Retail Assistant

Keells Super
01.2012 - 01.2015
  • Provided personalized assistance to customers to enhance their shopping experience
  • Supported inventory audits and managed stock rotation to minimize waste and ensure freshness
  • Handled cash transactions, refunds, and gift card processing with precision
  • Collaborated with team members to meet daily operational goals and maintain store efficiency
  • Ensured compliance with health, safety, and hygiene standards within the store

Education

GCE Advanced Level - grades A, B, and C

Central College
01.2007

GCE Ordinary Level - 7A, 2B, and S

K.B. Rathnayake College
01.2004

Skills

  • Excellent customer service and interpersonal skills
  • Effective communication in English and Sinhala
  • Inventory management and stock control
  • Cash handling and point-of-sale (POS) operations
  • Leadership and team collaboration
  • Time management and problem-solving
  • Adaptability in dynamic retail settings

Personal Information

  • Passport Number: N6641935
  • Date of Birth: 02/03/88
  • Gender: Male
  • Nationality: Sri Lankan
  • Marital Status: Single

Timeline

Retail Assistant

Zest Lanka International Private Limited
01.2015 - 01.2020

Retail Assistant

Keells Super
01.2012 - 01.2015

GCE Ordinary Level - 7A, 2B, and S

K.B. Rathnayake College

Various Roles in Retail Field

GCE Advanced Level - grades A, B, and C

Central College

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Migel Arachchige Isuru Sampath De Silva