Summary
Overview
Work History
Education
Skills
Refrences
Timeline
Generic

Miguel Dominguez

Lurnea,NSW

Summary

Dynamic professional with experience at NSW Ambulance, excelling in high-pressure environments. Proven ability in active listening and time management, effectively geolocating patients and providing critical first aid. As a Shift Supervisor at Hungry Jacks, I enhanced team performance and customer satisfaction through effective training and conflict resolution.

Overview

7
7
years of professional experience

Work History

Emergency Call Taker

NSW Ambulance
Redfern, NSW
02.2023 - Current
  • Answer ambulance emergency Triple 000 calls
  • Provide first aid over the phone
  • Geolocate patients' location for the ambulance
  • Ascertain medical issues and problems

Banking Consultant

ANZ
Cabramatta, NSW
08.2023 - 12.2025
  • Discussed client financial options to keep customers informed regarding transactions.
  • Adhered to bank and legal guidelines for reporting, loan approvals, and money handling.
  • Resolved customer inquiries and complaints, ensuring satisfaction and compliance with banking regulations.

Shift Supervisor

Hungry Jacks
Edmondson Park, NSW
03.2019 - 12.2023
  • Supervise the shift.
  • Assist with any customer issues or complaints.
  • Manager service flow.
  • Train new employees
  • Ensure procedures are being followed

Education

Certificate 3 - Laboratory Science

TAFE NSW
NSW
07-2022

Skills

  • Time management
  • Team supervision
  • Active listening
  • Stress tolerance
  • Teamwork orientation
  • Greeting customers

Refrences

Mr. Adam Beer

adambeer471@gmail.com

Former Manager at Hungry Jacks

Ms Ailsa Brennan

ailsa.brennan@health.nsw.gov.au

NSW Ambulance control centre supervisor

Timeline

Banking Consultant

ANZ
08.2023 - 12.2025

Emergency Call Taker

NSW Ambulance
02.2023 - Current

Shift Supervisor

Hungry Jacks
03.2019 - 12.2023

Certificate 3 - Laboratory Science

TAFE NSW

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Miguel Dominguez