MIGUEL Flores
Melbourne,VIC
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
Work History
Restaurant Waiter
Los Huastecos
San Luis Potosi, Mexico
07.2023 - 04.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Hotel Waiter
Hotel Real De Minas De San Luis Potosi
San Luis Potosi, Mexico
07.2020 - 06.2023
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
- Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
- Collaborated with kitchen staff to accommodate special dietary requests, resulting in positive guest feedback.
Restaurant Waiter
Mi Antiguo Tepetipaque
San Luis Potosi, Mexico
01.2016 - 06.2020
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Education
Bachelor of Science - Engineering Technology
Universidad De San Luis Potosi
San Luis Potosi, Mexico07.2024
Skills
- Order Taking
- Cleanliness
- Service Quality
- Food safety awareness
- Memory retention
- Menu Memorization
Languages
Spanish
Native or Bilingual
English
Professional Working
AVAILABILITY
I am immediately available for a part time job.
Timeline
Restaurant Waiter
Los Huastecos
07.2023 - 04.2024
Hotel Waiter
Hotel Real De Minas De San Luis Potosi
07.2020 - 06.2023
Restaurant Waiter
Mi Antiguo Tepetipaque
01.2016 - 06.2020
Bachelor of Science - Engineering Technology
Universidad De San Luis Potosi