Miguel Valiente
Greenvale,VIC
Summary
Hi! I am Miguel, I am a dynamic and goal-oriented professional with extensive experience in customer service and food preparation. I hold the ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cooking and maintaining cleanliness, consistently achieving high standards in fast-paced environments. Recognized for training new staff and optimizing operational efficiency. I am also skilled in the service industry, prepared for collaborative roles in fast-paced environments with the ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
08.2025 - Current
- Operated kitchen equipment and maintained cleanliness to ensure efficient food preparation.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Assisted in training new crew members on operational procedures and safety standards.
- Collaborated with team members to optimize workflow during peak hours.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
Cook
Schnitz
08.2025 - Current
- Prepped ingredients for daily menu items, ensuring freshness and quality standards.
- Operated kitchen equipment safely and efficiently to support food preparation processes.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Assisted in plating and presentation of dishes to enhance customer dining experience.
- Monitored inventory levels, reporting shortages to ensure uninterrupted kitchen operations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Sales Assistant
JB Hi-Fi
10.2023 - 11.2024
- Assisted customers with product selections and inquiries, enhancing overall shopping experience.
- Managed inventory levels, ensuring availability of popular items and minimizing stock discrepancies.
- Processed transactions efficiently using point-of-sale systems to maintain customer satisfaction.
- Collaborated with team members to implement promotional displays that increased product visibility.
- Had the highest amount of services sold out of the whole store in 2024.
Delivery Driver
DoorDash
01.2023 - 01.2024
- Navigated optimal delivery routes to ensure timely order fulfillment.
- Communicated effectively with customers to enhance service satisfaction.
- Managed multiple deliveries efficiently while adhering to safety standards.
- Utilized GPS technology for real-time route adjustments and updates.
- Delivered food orders efficiently to customers, ensuring timely service and satisfaction.
- Maintained vehicle cleanliness and operational efficiency, adhering to safety protocols.
Cook
Schnitz
01.2022 - 01.2023
- Collaborated with team members to streamline food service operations during peak hours.
- Learned new recipes and cooking techniques to improve culinary skills and adaptability.
- Followed established procedures for food storage, minimizing waste and ensuring quality control.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Front of House Staff Member
Sheesh Grill
11.2021 - 02.2022
- Provided exceptional customer service, ensuring a welcoming atmosphere for guests.
- Assisted in managing front-of-house operations during peak hours to enhance efficiency.
- Collaborated with kitchen staff to streamline order processing and improve service speed.
- Trained new employees on company policies and front-of-house procedures for consistent performance.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience during peak hours.
Education
Certification 3 - Cookery
William Angliss Institute of TAFE
Melbourne, Victoria, VIC12-2027
Bachelor of Science - Psychology
Melbourne University
Parkville, VIC08-2027
Certificate - Barista
Diamond Valley Learning Centre
Melbourne, VIC12-2025
High School Diploma -
Elizabeth Blackburn School of Sciences
Melbourne12-2021
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Hardworking and responsible
- Cooking
- Cleaning and organization
- Food handling
Accomplishments
- Achieved a pretty good ATAR score as a fruit of my own hard work.
- Sold the highest number of services for JB Hi-Fi at my store during the busy black friday period.
- Recognized by the Australian Operation Manger during my time at Schnitz.
- Maintained leadership roles such as student leader and soccer captain all throughout my primary and high school years.
Certification
- Certificate of Barista Training - October 2025 to December 2025
- Responsible Service of Alcohol Certificate
- Food Handling and Safety Certificate
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Crew Member
McDonald's
08.2025 - Current
Cook
Schnitz
08.2025 - Current
Sales Assistant
JB Hi-Fi
10.2023 - 11.2024
Delivery Driver
DoorDash
01.2023 - 01.2024
Cook
Schnitz
01.2022 - 01.2023
Front of House Staff Member
Sheesh Grill
11.2021 - 02.2022
Certification 3 - Cookery
William Angliss Institute of TAFE
Bachelor of Science - Psychology
Melbourne University
Certificate - Barista
Diamond Valley Learning Centre
High School Diploma -
Elizabeth Blackburn School of Sciences