MIGUEL ANGEL BOCACHICA BENAVIDES
Melbourne,VIC
Summary
Personable Head Bartender with 4 years of experience working in high traffic venues. Collaborative leader, establishing functional teams through relationship-building and thoughtful delegation. Proficient teacher, coaching staff to maintain service standards and anticipate customer needs.
Overview
4
4
years of professional experience
Work History
Bartender Supervisor
RESTAURANT
01.2022 - 10.2023
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Implemented effective cash handling procedures, reducing discrepancies in register balances at the end of shifts.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
Bartender
CASINO
03.2021 - 12.2022
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Completed requisitions to maintain required stock par levels.
BARISTA
RESTAURANT
04.2020 - 01.2021
- Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Education
High School Diploma -
DEVOTION
COLOMBIA BOGOTA 10.2022
High School Diploma -
INCAP SENA
BOGOTA COLOMBIA 11.2021
Skills
- ServSafe Food Manager
- Team motivation
- Supplies Purchasing
- Production and Time Sequencing
- Engaging personality
- Beverage Preparation
Languages
English
Elementary
Latin
Native or Bilingual
Timeline
Bartender Supervisor
RESTAURANT
01.2022 - 10.2023
Bartender
CASINO
03.2021 - 12.2022
BARISTA
RESTAURANT
04.2020 - 01.2021
High School Diploma -
DEVOTION
High School Diploma -
INCAP SENA
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