Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Miguelle Angeline Malagday Alivia

46 Mossey Cres, Cranbourne East ,VIC

Summary

Dynamic and dedicated professional with experience at Guzman y Gomez, excelling in interactive communication and organizational skills. Proven ability to enhance customer satisfaction and drive sales through effective teamwork and a flexible schedule. Committed to maintaining high standards and fostering a positive environment in fast-paced settings.

Overview

6
6
years of professional experience

Work History

Crew Member

Guzman y Gomez
Cranbourne, VIC
04.2024 - Current
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Upheld high standards of productivity and quality in operations.

Bakery Team Member

Breadtop
11.2022 - 08.2023
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.

Retail Pharmacy Assistant

Chemist Warehouse
07.2019 - 12.2019
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
  • Operated cash register and performed front counter tasks to facilitate daily operations.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Greeted customers at counter and provided excellent customer service.

Education

Certificate IV in Mental Health -

Victoria University Polytechnic
Melbourne, VIC
09-2025

High School Diploma -

Marrara Christian College
Darwin, NT
11.2022

Skills

  • Flexible schedule
  • Team collaboration
  • Self-discipline
  • Interactive communication skills
  • Diversity awareness
  • Organizational skills

Hobbies

- Reading at home

- Playing instruments

- Photography

- Enjoys travelling to experience different foods and culture as well as exploring.

Timeline

Crew Member

Guzman y Gomez
04.2024 - Current

Bakery Team Member

Breadtop
11.2022 - 08.2023

Retail Pharmacy Assistant

Chemist Warehouse
07.2019 - 12.2019

Certificate IV in Mental Health -

Victoria University Polytechnic

High School Diploma -

Marrara Christian College

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Miguelle Angeline Malagday Alivia