Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mihaela Claudia Ignuta

10 Wright Street, Wilsonton ,QLD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position in any job possition offered to me.

Ready to help team achieve company goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Self Employed

Stay At Home Mom
12.2008 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Contributed to positive guest experiences by quickly adapting to menu changes or special requests as needed.
  • Ensured prompt meal delivery during peak hours by prioritizing tasks effectively under pressure.
  • Maintained a clean and sanitary work environment, adhering to industry regulations for health and safety.
  • Increased customer satisfaction by consistently serving visually appealing dishes with balanced flavors.
  • Streamlined kitchen operations through effective organization and time management skills.
  • Prepared diverse appetizers, entrees, and desserts for lunchtime and evening guests without compromising quality or presentation.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Communicated closely with servers to fully understand special orders for customers.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Planned menus complying with established health guidelines and budget limitations.
  • Scheduled and attended family and individual meetings to set family goals and achievement plans.
  • Implemented evidence-based practices to promote positive parenting skills that enhance child development outcomes.
  • Enhanced family engagement by providing support and resources tailored to individual needs.
  • Facilitated family meetings to ensure communication and collaboration between family members.
  • Developed and implemented programs to support children's mental health and well-being.
  • Facilitated groups to address specific needs such as grief and loss, anger management and social skills.

Teacher's Aide Volunteer

Fairview Heights Primary School
01.2014 - 11.2014
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported classroom activities, tutoring, and reviewing work.
  • Supported student learning objectives through personalized and small group assistance.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Maintained safety and security by overseeing students in recess environments.
  • Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
  • Applied specialized teaching techniques to reinforce social and communication skills.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Mentored and tutored individual students needing additional help.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.

Fruit Packer

IS& MD Harrison
06.2008 - 08.2008
  • Ensured customer satisfaction by carefully inspecting all packed fruits for quality control purposes.
  • Enhanced packing efficiency by streamlining fruit selection and sorting processes.
  • Assisted in maintaining a clean and safe work environment, adhering to safety guidelines and protocols.
  • Demonstrated adaptability by quickly learning new packing techniques as required per seasonal changes or market demands.
  • Increased productivity with the consistent use of high-quality packing materials and equipment.
  • Reduced waste by implementing proper storage techniques for various types of fruits.
  • Assisted management in achieving cost reduction targets through careful monitoring of resource usage during the packing process.
  • Increased customer satisfaction rates by consistently meeting or exceeding established fruit packaging standards for freshness and presentation quality.
  • Checked food goods for quality to remove unwanted items and pack fresh goods.
  • Prepared food packaging boxes by folding and taping.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Re-packaged damaged or incorrectly packaged items.
  • Labeled containers, container tags or products.
  • Utilized adhesive labels and other materials to package items.
  • Loaded items onto conveyor belts and pallets.

Sandwich Maker

SUBWAY®Restaurants
04.2008 - 06.2008
  • Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
  • Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
  • Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
  • Greeted guests, promoted specials, and took orders.
  • Handled catering orders accurately and within specified timeframes, contributing to successful events for clients.
  • Reduced food waste with careful ingredient measurement and proper storage techniques.
  • Maintained strict adherence to food safety guidelines and regulations, ensuring a safe dining experience for customers.
  • Streamlined sandwich assembly process for increased efficiency and improved service times.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Managed cash transactions efficiently while adhering to company policies for financial security measures.
  • Assisted in inventory management, accurately tracking stock levels and placing orders as needed.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Ensured prompt service by working quickly yet meticulously during rush periods where long wait times could deter potential patrons from returning in the future.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and building rapport with patrons.
  • Established rapport with regular customers by remembering names, favorite orders, or personal anecdotes shared during interactions.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Demonstrated adaptability by cross-training in various roles within the establishment, providing support to colleagues as needed.
  • Developed mastery of menu offerings to recommend appropriate options based on customer preferences or dietary restrictions.
  • Consistently met or exceeded sales goals through upselling techniques and suggesting additional items that complemented customer orders.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Continuously updated product knowledge through training sessions, staying informed of seasonal promotions or new ingredients introduced to the menu.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Contributed to store marketing efforts by creating visually appealing displays showcasing daily specials or promotional items.
  • Facilitated efficient order-taking processes through clear communication when relaying customer requests to kitchen staff.
  • Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
  • Participated in regular team meetings, offering suggestions for improvement based on personal experiences or feedback from customers.
  • Kept workplace clean and organized in line with restaurant policies.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Monitored inventory and requisitioned low-stock items.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Prepared salads, soups and sandwiches for customers.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Accurately operated cash register to process customer payments.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Brewed coffee and tea and changed out drink station syrups.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Observed customer purchases in line and differentiated between standard portions.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Completed milkshakes and ice cream desserts for customers.

Education

Student - Year 10, Year 11 & Year 12

Mansfield State High School
Mansfield, QLD

Student - Year 1 To Year 9

Liceul Teoretic Gataia
Gataia Timis Romania

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Organization and Time Management
  • Decision-Making
  • Problem Resolution
  • Verbal Communication

Certification

RSA Certificate

RSC Certificate

Timeline

Teacher's Aide Volunteer

Fairview Heights Primary School
01.2014 - 11.2014

Self Employed

Stay At Home Mom
12.2008 - Current

Fruit Packer

IS& MD Harrison
06.2008 - 08.2008

Sandwich Maker

SUBWAY®Restaurants
04.2008 - 06.2008

Student - Year 10, Year 11 & Year 12

Mansfield State High School

Student - Year 1 To Year 9

Liceul Teoretic Gataia

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Mihaela Claudia Ignuta