MIHANE SAKURAI
Sydney,NSW
Summary
Offering 5 years of experience as a waiter,about 2 years of experience as ground staff in Japan.
Willing to work for more than 6 months.
Available Monday to Sunday to work any number of hours.
Talented provider of fast,friendly order reception and food delivery.Accurately fulfills all special requests and addresses individual customer needs to support optimal dining experiences.Skilled in anticipating customer needs.Addressing complaints and resolving issues in timely manner.Took measures suited to the occasion.
Overview
7
7
years of professional experience
Work History
Ground Staff Member
JAL Group
12.2022 - 07.2024
- Reduced passenger complaints through active listening, empathetic communication, and prompt problem resolution.
- Promoted a positive work environment through effective teamwork and open communication among colleagues.
- Contributed to increased on-time performance by effectively managing gate assignments and aircraft parking.
- Enhanced customer satisfaction by efficiently handling check-in and boarding processes.
Store Staff Member
UNIQLO
09.2020 - 03.2022
- Collaborated with team members to create eye-catching merchandise displays that attracted customers and boosted sales.
- Assisted in training new staff members, sharing knowledge of store policies and procedures to improve overall team performance.
- Supported visual merchandising efforts by keeping shelves stocked, implementing promotional signage, and rotating products seasonally for maximum visibility.
Restaurant Waitress
Hoshino Coffee
04.2017 - 03.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Education
Bachelor Of Arts - Sociology
Toyo University
Tokyo,Japan 03.2022
Skills
- Strong Work Ethic
- Multitasking proficiency
- Teamwork capabilities
- Order Taking
- Cleaning and sanitizing
- Teamwork and Collaboration
- Attention to Detail
Languages
Japanese
Native or Bilingual
English
Professional Working
Korean
Limited Working
Timeline
Ground Staff Member
JAL Group
12.2022 - 07.2024
Store Staff Member
UNIQLO
09.2020 - 03.2022
Restaurant Waitress
Hoshino Coffee
04.2017 - 03.2022
Bachelor Of Arts - Sociology
Toyo University
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