Neha Panchal
Kallangur,Australia
Summary
Efficient Scheduling Coordinator and Onsite Consultant known for high productivity and completing tasks with precision. Possess specialized skills in time management, conflict resolution, and advanced scheduling software. Excel in communication, adaptability, and problem-solving, ensuring smooth operations and client satisfaction.
Overview
4
4
years of professional experience
Work History
Onsite Consultant and scheduler
Amazon Fulfillment Centre (Adecco)
Lytton, Australia
07.2022 - Current
- Daily rostering and scheduling duties of associates as per their availability and working rights
- Manage rostering as per the cancellation and client requirements
- Handle payroll and rostering issues by doing effective engagements with associates and human relation skills
- Manage compliance check, health Questionnaire and personal data of the associates
- Manage candidate pool and forecasting and reporting new hire requirements to recruitment team
- Report any work related or non-work-related injury and incident to the management and take follow up for further work duties
- Answer call related shift, availability, and payroll related query
- Keep the record of shift history of the associates
- Measure the performance of the associate by conducting step program and observations
Customer Service Representative
Coles Supermarket
Sunnybank Hills, Australia
05.2021 - 06.2022
- Working with store system every day for updating and reviewing new plans, survey and policies
- Solving customer queries by offering them excellent verbal communication skills in fast working environment
- Multi-tasking by handling phone calls, quick problem solving and help customers at checkouts
- Handling registered in terms of scanning the items, billing and payments
Education
Bachelors - Human Resource Management
K.S School of Business Management
India03.2018
Some College (No Degree) - QLD Real Estate Registration Certificate
Real Estate Academy Australia
OnlineSkills
- Optimistic Outlook
- Effective Communication
- Quick Adjustments to New Situations
- Growth-Focused Attitude
- Scheduling and rostering
- Proficient in Microsoft Office
- Detail-Oriented Approach
- Analytical Problem Solving
- Diligent Work Commitment
- Work Planning and Prioritization
- Effective Time Management
- Relationship Management
- Performance assessments
References
References are available on request.
Timeline
Onsite Consultant and scheduler
Amazon Fulfillment Centre (Adecco)
07.2022 - Current
Customer Service Representative
Coles Supermarket
05.2021 - 06.2022
Bachelors - Human Resource Management
K.S School of Business Management
Some College (No Degree) - QLD Real Estate Registration Certificate
Real Estate Academy Australia
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