Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mihir Panchal

Umina Beach,NSW

Summary

Dynamic manager with a proven track record at Dominos Pizza Inc., excelling in staff management and inventory control. Expert in elevating customer service standards and boosting sales through strategic marketing and data analysis. Skilled in mentoring teams for peak performance, with a knack for leading by example and fostering a culture of continuous improvement.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

5
5
years of professional experience

Work History

Manager

Dominos Pizza Inc.
03.2020 - 12.2024
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Developed and implemented strategies to increase sales and profitability.
  • Oversaw training of more than 10 team members &Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Reviewed and approved employee schedules and timesheets.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.

Manager

Dominos Pizza Inc.
11.2021 - 12.2023
  • 51Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and implemented strategies to increase sales and profitability.
  • Oversaw training of more than 10 team members.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Tracked food production levels, meal counts, and supply costs.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.

Education

Diploma - Diploma of Information Technology

R.c Technical Institute
Ahmedabad
06-2019

Skills

  • Marketing
  • Data analysis
  • Inventory management
  • Lead generation
  • Shift scheduling
  • Customer service
  • Time management
  • Sales management
  • Employee onboarding
  • Staff management

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Manager

Dominos Pizza Inc.
11.2021 - 12.2023

Manager

Dominos Pizza Inc.
03.2020 - 12.2024

Diploma - Diploma of Information Technology

R.c Technical Institute

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Mihir Panchal