Mihir Prajapati
Brisbane,QLD
Summary
Dynamic Team Leader with a proven track record at IMS GROUP, enhancing team productivity and compliance through effective supervision and feedback. Excelled in fostering customer relationships and team collaboration, leveraging problem-solving and critical thinking skills to exceed performance goals. Achieved notable improvements in team performance and quality standards.
Overview
3
3
years of professional experience
Work History
Team Leader
IMS GROUP
10.2021 - 05.2024
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
Bachelor of Computer Application - Information Technology
P D Pandya College Of Computer Application
Ahmedabad, India04.2023
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Team Leader
IMS GROUP
10.2021 - 05.2024
Bachelor of Computer Application - Information Technology
P D Pandya College Of Computer Application
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